Addebito abbonamento

Buongiorno in data 24/10/23 mi sono stati addebitati sulla mia carta di credito (tramite paypal) euro 164,70 per un abbonamento annuale da parte della MY Heritage ltd senza nessun preavviso di scadenza dell'abbonamento, per darmi modo di disdire il servizio.Chiedo il rimborso, ho provato a contattarli telefonicamente senza successo. Grazie

Dear Customer,Thank you for contacting us. I'm Sharon from the MyHeritage Billing Department, and I'm happy to assist you.I have received your refund request for user AMEDEO STEFANO BOLLE however, I have not been able to locate an account under that name. Please provide the email address that the user registered with in order to proceed relevantly.If there is anything else I can assist you with, please let me know.Kind regards,Sharon  MyHeritage Support teamOn Wednesday, October 25, 2023, 10:06 AM ufficiolegale+20231025070648CcA@altroconsumo.it

L&#39email di registrazione &#232 amedeo.bolle@gmail.com Il nominativo &#232 solo amedeo bolle

Hello Ufficio,Thank you for contacting us. I'm Sharon from the MyHeritage Billing Department, and I'm happy to assist you.As per your request, I issued a full refund for the account under amedeo.bolle@gmail.com .No further charges will be applied to the account.If there is anything else I can assist you with, please let me know.Kind regards,Sharon  MyHeritage Support teamOn Wednesday, October 25, 2023, 1:14 PM customercare@myheritage.com