Incompetenti

Il rimborso totale dell’importo perché non ho ricevuto l email da parte della car jet con indicazioni relative al nome del fornitore del servizio di noleggio di conseguenza non ho ricevuto l auto a noleggio

- Please type your reply above this line - Your request (7656307) has been updated. If you wish to add additional comments, please reply to this email. Help (CJT - CarJet) 10 Sept 2026, 13:46 CEST Good afternoon, We have reviewed your reservation and can confirm that it was correctly processed and confirmed. The confirmation email was sent to the email address you provided when making the reservation. This email contained the relevant information regarding your rental and the supplier. If you did not receive the confirmation email, you had sufficient time to contact us from the date the reservation was made until the agreed collection date so that we could assist you. Your reservation was also very flexible and could have been cancelled according to the applicable cancellation conditions. As the vehicle was available at the agreed collection time, the reservation remained correctly confirmed, and no cancellation was requested before the collection time, the applicable cancellation policy accepted when making the reservation applies. Unfortunately, we are therefore unable to offer a refund. Kind regards, Yana DoYouSpain.com - Carjet.com - DoyouItaly.com Reclami 9 Sept 2026, 16:01 CEST

Ho chiamato tante volte e mi rispondeva un centralino in Spagna dicendo di non aver ricevuto l email , questo prima di partire e dopo . Il giorno dopo ho ricevuto il voucher ho contattato il fornitore che mi ha detto che la prenotazione era stata cancellata e la carjet non pagava in quel caso le loro commissioni , ma io ho pagato l intera settimana ed è mio diritto riavere il denaro per un vostro disguido , comunque ho fatto una denuncia dai carabinieri spero che dopo varie segnalazioni riescono a farvi cambiare politica .