My Heritage

Buongiorno,Ho ricevuto una fattura per l iscrizione a my heritage di 108,58€ vorrei chiedere il rimborso. Dovrei avere 30 giorni di tempo. Grazie

---Please reply above this line---Thank you for reaching out to the MyHeritage Support team. Your message has been received. Here is the ticket number for this Support issue for your reference: 1539477298. In the meantime, you may also visit our Help Center to get instant answers for most frequently asked questions.In the meantime, visit our Help Center to get instant answers for most frequently asked questions, or check out MyHeritage Knowledge Base to learn more about the many tools and features on MyHeritage.By the way, MyHeritage has launched its first-ever podcast, Blast From My Past! The podcast features stories of people whose lives were changed forever by what they discovered in their family history through MyHeritage. You can search for Blast From My Past and listen to it wherever you get your podcasts, including Spotify and Apple.Best regards,The MyHeritage Support teamans-tid--bea3916b-4dae-4bbe-8255-d7b24517ea39--ans-tid15dbd72d144945569bbb33e7cf8a69aeans-tid--bea3916b-4dae-4bbe-8255-d7b24517ea39--ans-tid15dbd72d144945569bbb33e7cf8a69ae

---Please reply above this line--- Natalie (MyHeritage) January 10, 2023 1:38 PM (UTC+02:00)================= Si prega di scorrere verso il basso per la traduzione =================  Dear Elena,Thank you for being in touch. My name is Natalie and I'm happy to help you.  I understand that you do not want to continue with a yearly subscription. Therefore  I have issued a full refund as per your request.You were charged because the free trial for one of our subscriptions was started on your MyHeritage account and it was not canceled within the trial period. A free trial can be canceled at any time from your account online.  As per your request, I have issued a full refund for your subscription. The amount should appear in your bank account within the next few business days.  Please note that in some cases, it may take up to 10 business days, depending on how quickly your bank processes the transaction.If there is anything else I can assist you with, please let me know.  Wishing you a wonderful day!  Kind regards,  Natalie  MyHeritage Support team    ================= Tradotto da Google Traduttore =================  Dear Elena,Thank you for being in touch. My name is Natalie and I'm happy to help you.  I understand that you do not want to continue with a yearly subscription. Therefore I have issued a full refund as per your request.You were charged because the free trial for one of our subscriptions was started on your MyHeritage account and it was not canceled within the trial period. A free trial can be canceled at any time from your account online.  As per your request, I have issued a full refund for your subscription. The amount should appear in your bank account within the next few business days.  Please note that in some cases, it may take up to 10 business days, depending on how quickly your bank processes the transaction.If there is anything else I can assist you with, please let me know.  Wishing you a wonderful day!  Kind regards,  Natalie  MyHeritage Support team Ufficiolegale January 9, 2023 9:36 PM (UTC+02:00) RECLAMA FACILE: My Heritage - (CPTIT01693212-77) ans-tid--bea3916b-4dae-4bbe-8255-d7b24517ea39--ans-tid15dbd72d144945569bbb33e7cf8a69aeans-tid--bea3916b-4dae-4bbe-8255-d7b24517ea39--ans-tid15dbd72d144945569bbb33e7cf8a69ae

Grazie, velocissimi