Dear Customer,Thank you for contacting us. I'm Sharon from the MyHeritage Billing Department, and I'm happy to assist you.I've checked this for you and I'm not finding any active payment related to the MyHeritage account registered under LUDOVICA TESTAMost likely, one of the following will help me find a solution for you promptly: The email address you used when you signed up for MyHeritage Any other email addresses you might have used Proof of payment in the form of a screenshot [s:faq.myheritage.com/en/article/how-do-i-take-a-screenshot] or scan, showing the amount, the date of the charge, and the name of the credit card/account holder exactly as it appears on the credit card The last 4 digits of the credit card you used If you purchased via PayPal, the PayPal transaction ID numberPlease reply to this email with those details and I'll get right on it.I look forward to hearing from you.Kind regards,Sharon MyHeritage Support teamOn Monday, September 11, 2023, 2:52 PM ufficiolegale+20230911115230eLw@altroconsumo.it
