Dear Customer,Thank you for contacting us. I’m Judit from the MyHeritage Billing Department, and I’m happy to assist you.I understand that you requested a refund for Ms. Francesca Caselani.As per your request, I have issued a full refund for the subscription. The amount should appear in her bank account within the next few business days.Please note that in some cases, it may take up to 10 business days, depending on how quickly the bank processes the transaction.If there is anything else I can assist you with, please let me know.Kind regards, JuditMyHeritage Support team On Friday, June 14, 2024, 5:15 AM reclami+20240614021528CgM@altroconsumo.it wrote:Rinnovo abbonamento dopo disdetta (s:fonts.googleapis.com) (s:fonts.gstatic.com) (s:fonts.googleapis.com/css2?family=Alegreya+Sans:wght@400;700family=Merriweather:wght@400;700display=swap)