Informazioni sul suo reclamo C-1369099-R2P7
Pratica C-1369099-R2P7 Grazie per averci contattato
Your reference:
Our Case number: C-1369099-R2P7
Your client(s): Gianluca Epifani
To whom it may concern,
We will review your request as soon as possible. In order for us to provide you with a prompt response, we kindly request the following information:
Address (street, city, country)
Email address of the passenger
Miles More customer number (if available)
Booking confirmation including ticket number
Boarding pass
PIR number
Please send us this information with your case numberC-1369099-R2P7 in the subject line. Thank you very much.
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This information is strictly confidential, not to be published nor forwarded to third party or to public knowledge with any form of advertise or communication even trough papers, electronic or via social media.
Kind regards,
K.B.
Lufthansa Customer Care
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Sede della società:
Deutsche Lufthansa AG
Venloer Straße 151-153
50672 Colonia
Germania
Consiglio di Amministrazione:
Carsten Spohr (Presidente)
Dr. Michael Niggemann
Dr. Till Streichert
Grazia Vittadini
Dieter Vranckx
Presidente del Consiglio di Sorveglianza:
Dr. Johannes Teyssen
Registrazione:
Tribunale distrettuale di Colonia
HRB 2168 MID: 693