Grazie per aver contattato il team del Servizio Clienti di Swarovski.Tienga presente che il nostro team di assistenza clienti sta riscontrando un volume molto elevato di richieste, attualmenteabbiamo un ritardo di 4 giorni lavorativi per rispondere all'e-mail.Se desidera aggiungere altre informazioni al suo messaggio, risponda a questa e-mail oppure ci contatti per telefono facendo riferimento al numero di caso assegnatole: CGB02007157.Per verificare gli orari di apertura attuali del nostro servizio clienti, si prega di cliccare su questo link.Per consultare le risposte alle domande frequenti, potrà visitare la sezione Assistenza Clienti sul sito Swarovski.com facendo clic sul seguente link.Cordiali Saluti. Thank you for contacting Swarovski Customer Service.Please note our customer service team is experiencing very high volume, it is currently taking us around 4 business days to respond to E-mail.If you would like to add further information to your message, then please reply to this e-mail or contact us by phone and reference your case number: CGB02007157.To check the current opening hours of our customer service team, please click this link.For answers to frequently asked questions, you can also visit the Customer Care section of Swarovski.com by clicking this link.Have a Wonderful dayswarovski.comPlease care with Swarovski for the environment and only print this email if necessary.This communication may contain information that is legally privileged, confidential or exempt from disclosure. If you are not the intended recipient, please note that any dissemination, distribution, or copying of this communication is strictly prohibited. Anyone who receives this message in error should notify the sender immediately by telephone or by return e-mail and delete this communication entirely from his or her computer.Diese Nachricht kann vertrauliche, nicht für die Veröffentlichung bestimmte und/oder rechtlich geschützte Informationen enthalten. Falls Sie nicht der beabsichtigte Empfänger sind, beachten Sie bitte, dass jegliche Veröffentlichung, Verbreitung oder Vervielfältigung dieser Nachricht strengstens untersagt ist. Sollten Sie diese Nachricht irrtümlich erhalten haben, informieren Sie bitte sofort den Absender durch Anruf oder Rücksendung der Nachricht und vernichten Sie diese.