Gentile Cliente,
desidero porgerLe le mie più sincere scuse per qualsiasi disagio o frustrazione che possa aver riscontrato di recente.
Abbiamo ricevuto il Suo reclamo e desidero assicurarLa che lo prendiamo molto seriamente. La Sua
pratica è stata inoltrata alla nostra direzione per un ulteriore esame. Le garantiamo che
ci impegneremo ad affrontare le questioni da Lei sollevate e a fornirLe una risposta tempestiva.
La Sua soddisfazione è la nostra priorità assoluta e ci dedichiamo a risolvere la questione. La ringraziamo per averci
segnalato l'accaduto.
Qualora avesse bisogno di ulteriore assistenza o avesse altre domande, non esiti a contattarci.
Dear Customer,
I sincerely apologize for any inconvenience or frustration you nhay have experienced recently.
We have received your recent complaint, I want to assure you that wetake your complaint very seriously. Your
case has been escalated to our senior management for furtherrevicew. Please rest assured that we are
committed to addressing the issues you have raised and providing youwith a timely response.
Your satisfaction is our top priority, and we are dedicated to resolving this matter. Thank you for bringing this
matter to our attention.
Should you require any further assistance or have any additional concierns, please do not hesitate to contact
us
Lira
EcoFlow Customer Service Center
EcoFlow EU
T:+49 800 0002566 DE (9:00-17:00 CET, Monday-Friday)
+43 80 001 8036 AT (9:00-17:00 CET, Monday-Friday)
+44 808 812 6006 UK (8:00-16::00GMT+1, Monday-Friday)
+44 800 028 7166 FR (9:00-17:00 CET, Monday-Friday)
+48 800 009 112 PL (9:00-17:00 CET, Monday-Friday)
About us:
EcoFlow is a leading eco-friendly energy solutions company with the vision to power a new world. Since its founding in 2017, EcoFlow aims to become a reliable and trusted energy companion for individuals and families across the world, providing accessible and renewable power solutions at home, ouoors, and in mobile spaces. Today, with operational headquarters located in the USA, Germany, and Japan, EcoFlow has empowered more than 3 million users in over
100 markets worldwide.
Our website:www.ecoflow.com
⚡️ POWER A NEW WORLD 🌍
-------------------邮件原件-------------------
自: reclami@altroconsumo.it reclami@altroconsumo.it;
接收日期: Fri Jul 10 2026 16:30:41 GMT+0800 (中国标准时间)
至: EcoFlow EU Support support.eu@ecoflow.com;
主题: Rimborso Batteria Stream Ultra X (Ecoflow)