[1]
HAI RICEVUTO UN RECLAMO DA EUGENIO
HAI RICEVUTO UN RECLAMO DA EUGENIO
EUGENIO vi ha contattato tramite il portale Reclama Facile, un
servizio della nostra associazione che ha lo scopo di favorire la
comunicazione tra le parti per raggiungere una definizione amichevole
della controversia.
COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE?
Per inviare un riscontro direttamente al Vostro cliente è sufficiente
rispondere a questa email senza modificarla. In caso contrario
assicuratevi di includere nella vostra risposta il seguente codice di
riferimento:
@@REF_ID@e2eed41b7aa2fda5ec@REF_ID@@
Se risponderete al vostro cliente tramite altri canali il reclamo sul
nostro portale resterà in sospeso, influenzando la valutazione
presente sulla piattaforma del vostro servizio clienti.
NOTA BENE:
* Il reclamo è stato redatto e inviato in autonomia dal vostro
cliente. Altroconsumo non è stato coinvolto per valutarne il merito.
* L'utente ha scelto di pubblicare il suo reclamo che è quindi
visibile nella Bacheca dei reclami sul nostro sito e può essere
indicizzato dai motori di ricerca: anche la vostra risposta sarà resa
pubblica nella medesima pagina per garantirvi il diritto di replica.
Raccomandiamo di non includere nella risposta dati personali o altre
informazioni che non desiderate divulgare. Eventuali allegati restano
sempre privati.
Hai domande sul servizio Reclama facile? [2]
LA RICHIESTA DEL VOSTRO CLIENTE:
NOME CLIENTE
EUGENIO VARANI
ID
Ordine WYEGLBYPP
PRATICA N.
09744861
TIPOLOGIA DI PROBLEMA
Altro
DESCRIZIONE
Buongiorno, ho effettuato l'ordine WYEGLBYPP il 09/09/2023 con
contestuale pagamento completo. Avendo atteso inutilmente l'evasione
dell'ordine, ho richiesto l'annullamento che mi e' stato confermato il
23/02/2024. Al momento non riesco ad avere aggiornamenti sulla pratica
di rimborso, a causa del mancato riscontro alle mie richieste.
trackingId:
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Cordiali saluti, Altroconsumo
CONDIZIONI D'UTILIZZO [3]
PRIVACY [4]Links:
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