Rotelle Carrello Cucina

Buongiorno ho scritto a Foppapedretti perché ho un carrello che ha le rotelle frenanti rotte e pertanto non spostabile dopo diversi giorni e solleciti vari sono riuscita a sapere che Foppapedretti non vende ai privati mi hanno mandato una lista di negozi alla quale rivolgermi e dopo varie telefonate sono riuscita a trovare un negozio con una persona molto disponibile che ha scritto a Foppapedretti, ma nonostante siano già passati quasi 10 giorni non ha ancora ricevuto risposta. Ho provato a contattare personalmente Foppapedretti ma ho trovato un signore che mi ha solo detto di mandare una mail alla quale naturalmente non viene risposto. Nonostante le mie insistenze non sono assolutamente riuscita a convincere il signore in questione di procedere al sollecito della risposta. Chiedo pertanto ad Altroconsumo di darmi il suo aiuto. Cordiali saluti.

Buon pomeriggio,abbiamo letto quanto comunicato, chiediamo cortesemente di specificarci da quale indirizzo e-mail è pervenuta la richiesta in modo da poter verificare.-- Cordiali salutiTel. +39 035 830497Fax +39 035 831283-------- Messaggio originale --------Oggetto: Rotelle Carrello CucinaData: 2024-01-24 10:28Mittente: reclami@altroconsumo.itDestinatario: servizioclienti@foppapedretti.itLinks:------[1] 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Buongiorno la mail è stata inviata da Kasanova di via Livorno Torino, mi dicono il prezzo ma non hanno disponibilità del pezzo che mi necessita. Oramai sono 20 giorni che scrivo a voi e mi dite di rivolgermi a chi vende i vs materiali, chi vende i vs materiali mi dice che non ha quello che cerco in casa. Cosa debbo fare per due rotelle rotte debbo cambiare tutto il carrello? Attendo di ricevere vs risposta con cortese sollecitudine. Grazie e cordiali saluti. R. Zambon

Buongiorno il 28.1.24 ho risposto al vs quesito ma non mi avete ancora detto dove posso acquistare le rotelle che mi necessitano. Rimango in attesa di vs sollecita risposta

Buongiorno,abbiamo già risposto alla Sua comunicazione chiedendo l'indirizzo mail diretto della privata.Restiamo in attesa.Cordiali salutiTel. +39 035 830497Fax +39 035 831283Il 31/01/2024 14:23, servizioclienti@foppapedretti.it ha scritto:-------- Messaggio originale -------- Oggetto: Nuovo messaggio da ROSSANA Data: 2024-01-31 14:15 Mittente: reclami@altroconsumo.it Destinatario: servizioclienti@foppapedretti.it Links: ------ [1] 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Buongiorno circa 10 giorni fa ho avuto assicurazione da una vs incaricata che mi avreste contattato per l'invio delle ormai famose rotelle per il carrello da cucina, quando verrà definito? Non riesco a muovere il carrello attendo urgente definizione. Grazie e cordiali saluti. R. Zambon

Buona sera, volevo segnalarvi che oramai è passato un mese o più e non sono riuscita ad avere le oramai famose rotelle né da Kasanova che mi continua a dire di averle ordinate ma che non sono ancora arrivate. Abbiate pazienza ma il tutto mi sembra davvero allucinante....

Buongiorno volevo informarvi che nonostante le vostre assicurazioni che l'ordine inviatovi da Kasanova delle rotelle frenanti del carrello da cucina era stato effettuato ad oggi dopo due mesi non ho ancora ricevuto nulla. Chiedo pertanto il vostro intervento in quanto il carrello l'ho acquistato da Foppa Pedretti. Grazie e cordiali saluti. R. Zambon

Buongiorno, abbiamo già risposto alla Sua comunicazione chiedendo l'indirizzo mail diretto della privata. Restiamo in attesa. Cordiali saluti Tel. +39 035 830497 Fax +39 035 831283 Il 31/01/2024 14:23, servizioclienti@foppapedretti.it ha scritto: -------- Messaggio originale -------- Oggetto: Nuovo messaggio da ROSSANA Data: 2024-01-31 14:15 Mittente: reclami@altroconsumo.it Destinatario: servizioclienti@foppapedretti.it Links: ------ [1] 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s:u5842222.ct.sendgrid.net/ls/click?upn=R8gkXB2gj-2FxwbLfdT33XaG80FoYLBSNfWCsZdmlIUki8Sb4FgePYCkJsqk9Kps-2F6HgVRp1ohDzoZZXJvOUjJCg-3D-3DdO5d_q-2FFpHcRV5XCkxXs9P62Lwxkw5kD4JPinZq5m5fnn7gV4BuphSkUHQx6jGU4RtUpfH-2Bm1rS3m6T7jMsGYqzqnmCd4Xu1KFpkiFBgpB7tg7FGVVAZ9V-2Bpk2-2BGBo5eZZJcB8rXtQFC7vvuHlJtBYI1TmHPxrGGptTUSd10UjK5SQrRplvRyfXJFgIvmnjgGcueJhhky6aGxoe75hwsJ9vd5TEATFIdl4NoswJI1-2FYt3gwZr3CZtZXEU2h4qdHS1ZnUVnG0gxkQmQw973kjK02psavP-2BxI6nraIQxQ2eAfWCcqGpqwC14ULB3U9Nlhcxaxra1UFntZOhkO8HA9UGPS-2BM-2F-2Fwr1wFMUWD-2F7s6bcZM4mTyYMiJRvary2tAcCKWpeOK9UBBVtb9a4diAWUdsIaAzIKU0EGoL9VGWeygwF4y-2Bra-2F8M8eP0PFJ-2BsO45bB41BnEZIcPQlneWmoJVtZCVGsyKX5VdGx-2FHqNZY9skQ4Jp7fWAri-2BxE-2BFIbTeOs81BR3TgRY90yHml2eZZrhSGWOXRd3UY77FttxYtxugHgbFXlkzUcsJCRy6lida07ZrnrltC52wE907lFw7E6Lf1U3nGyDQOJSBhMUmphYZHKFc7-2FLQEOGsWfTVk93p-2Bk8pBsd-2BkhDtvcnv-2BwEl0XercIVgTc0hxfvtcei3-2B3YkNyt7r8w1I0mPu4I3BnPHbi8vDzh9Ie-2FCBvU8gq-2BoAmuVCAOwFpljP1-2FnFWRuvALBo1EkvpI4lrRgxduA4u-2BRqAf0tFgdGKD2CpLvR7om4vQGboRa5mgc8kulJAyo9s 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