Hello,
Regarding the communication that you have sent us by email, we must inform you that we cannot meet your request for the following reasons:
The subscription conditions and their price are clearly described on our website.Such subscription and price conditions are described in various sections of the website, specifically on the home page, in the plans and payments tab, and in the prices section and in the conditions of use and contracting section, you can see it on the following link:s:geosite.mobi/terms.In all these sections the subscription modality is clearly explained: a trial plan with 24 hours duration for a price of 0.50 € and a monthly plan for the price of 39.99 €.Likewise, it is explained clearly and visibly that, after the 24 hours of the test plan without Subscription cancellation has occurred, it is automatically renewed to a monthly plan.Finally, the possibility of updating, changing or canceling the contracted plan at any time is also clearly indicated on the website.As you can see in the Pricing section or in the Conditions of use, we do not issue refunds for periods of unused plans. For more information, you can check it in the following link:s:geosite.mobiricing.The right of withdrawal can only be exercised if you have not used the platform, which you have, so we cannot consider your withdrawal as valid.
On the other hand, we explain on the website how the platform works:
1. You send a request to the mobile phone you want to locate and write the text you want to send, the person will receive an SMS under the name of Geosite, they will not know who is trying to locate them.
2. The recipient will receive the request with a link, when they click on the link they will give consent and locate the device.
3. You will be able to see the location on a map and their address in your private area.
So, in order to get the person to accept the request, you could send a more creative or witty message.
We are sorry for the misunderstanding, so we proceed to cancel your account and remember that you will be able to use it until the end of the contracted period.
We remain at your disposal for any questions or clarification you may require.
Kind regards,
You have received this communication froms:geosite.mobi/. The data of this mail, are incorporated into a file under our responsibility, for the processing of data for the purpose and lawfulness based on everything related to our business management, administrative and commercial relevant. You can find more information by visiting our Policy.
