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Cancellation of a card payment

Chiuso Pubblico

Tipologia di problema:

Annullamento del servizio

Reclamo

S. P.

A: best-pdf

29/05/2025

in January 2025 I needed to use the b,est-pdf.com programme to compress an important PDF document. I paid 0.95 euros and everything seemed ok. Since then, I am being charged 39.9 euros even though I no longer used the service. Question: who do I contact, for legal reasons, to: - cancel the subscription - get a refund (if possible?)

Messaggi (1)

S. P.

A: best-pdf

09/06/2025

I wrote to you concerning the cancellation of my card payment to bestpdf, but to date, I have no response. Case Number - 12784389 29/05/2025 in January 2025 I needed to use the b,est-pdf.com program to compress an important PDF document. I paid 0.95 euros and everything seemed ok. Since then, I am being charged 39.9 euros even though I no longer used the service. Question: who do I contact, for legal reasons, to: - cancel the subscription - get a refund (if possible?) Id : ZP030197


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