Reclamo
A. M.
A: DOMESTIC & GENERAL
Buongiorno, sono ormai almeno tre anni che paghiamo un contratto (xq1500144) effettuato con tacito rinnovo, effettuato da un operatore via telefono il quale non ha menzionato il rinnovo annuale automatico. In almeno una circostanza abbiamo sollecitato per ricevere copia del contratto e ci è stato detto che sarebbe arrivato. Chiaramente è stato attivato un contratto del quale non conosciamo appieno le condizioni.Se avessimo letto che si trattava di un rinnovo automatico ogni anno non avremmo mai firmato tale contratto, anche perché con 107 annui nell'arco di tre o quattro anni ci avremmo ricomprato l'elettrodomestico nuovo. Oggi ci troviamo questo contratto che non vogliamo e chiediamo l'immediata cessazione oltre che il rimborso.
Messaggi (2)
DOMESTIC & GENERAL
A: A. M.
Gentile Ufficiolegale,il codice identificativo n. SC00462719 e stato assegnato alla Sua richiesta.Sara nostra premura gestirla nel piu breve tempo possibile.Cordiali salutiServizio ClientiServizi Domestic and General Italia S.r.l.
DOMESTIC & GENERAL
A: A. M.
Nuova risposta per il ticket n SCL00462719Gentile Sig. Montalto,abbiamo ricevuto e preso in carico la Sua richiesta. Sarà nostra premuragestirla nel minor tempo possibile.Per qualsiasi ulteriore informazione o chiarimento Le ricordiamo il nostrorecapito telefonico: 02 30 35 36 44 attivo dal lunedì al venerdì dalle 09:00alle 19:00.Cordiali saluti,Servizio ClientiServizi Domestic and General Italia S.r.l.Domestic and GeneralLast Contact Reply3:16 PM**CAUTION: This email originated from outside the organisation. Do not click the links or open attachments unless you recognise the sender and know the content is safe. 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