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Dear Customer! We just wanted to let you know that we are waiting for your response regarding ticket 56784. Here's a kind reminder of what he ticket was about: Alaska (Liven) Dec 22, 2024, 19::18 GMT+1 Dear Luca G, Thank you for reaching out to us through the Reclama Facile portal. We deeply regret that you were not satisfied with our service, and we are truly sorry for any frustration you may have experienced. Your concerns are very important to us, and we would love the opportunity to resolve this matter as quickly as possible. To proceed with your refund request, we kindly ask if you could provide the email address associated with your account. This will help us locate your account and ensure the proper steps are taken to resolve the situation. Looking forward to your response and resolving this matter for you. Warm regards, Your Liven Team Reclami Dec 17, 2024, 11:30 GMT+1 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ We are looking forward to your reply! Kind Regards Liven team. This email is a service from Liven. Delivered by Zendesk [D4J6YY-VPML6]