Возмещение

Gentile Carjet, Sono in possesso del voucher CJT214767930 per un noleggio auto a Corfù il 5 luglio 2026. Al mio arrivo a Corfù il 5 luglio 2026, non mi è stata consegnata alcuna auto. Il giorno successivo, mi sono recato presso l'ufficio CENTAURO RENT A CAR, dove un impiegato mi ha comunicato che il mio voucher non era valido e che non era disponibile alcuna auto. Non riesco a contattare un rappresentante della vostra azienda. Con la presente richiedo un risarcimento per tutti i danni subiti, per un importo totale stimato di € 707,93. Chiedo che tale importo venga rimborsato al più presto, accreditandolo sul metodo di pagamento originale. In caso di mancata risposta entro 15 giorni dal ricevimento della presente lettera, mi riservo il diritto di intraprendere azioni legali a tutela dei miei diritti.

- Please type your reply above this line - Your request (7259877) has been updated. If you wish to add additional comments, please reply to this email. Help (CJT - CarJet) 13 Jul 2026, 10:16 CEST Good morning, We have received the official update from the rental office regarding your reservation. The supplier has confirmed that their shuttle bus went to the established meeting point multiple times, but you were not present at the location. As a result, the booking was marked as a no-show by the office. Due to the failure to collect the vehicle at the designated time and location, we regret to inform you that no refund can proceed unfortunately. Kind regards, Andreea DoYouSpain.com - Carjet.com - DoyouItaly.com Reclami 8 Jul 2026, 06:45 CEST

I went to the office the next day to pick up the car, but they didn't give it to me. If I reserved the car for 14 days, then it should wait for me for at least a day. If that's not the case, then I consider this fraud on your part!

- Please type your reply above this line - Your request (7290122) has been updated. If you wish to add additional comments, please reply to this email. Help (CJT - CarJet) 14 Jul 2026, 12:02 CEST Hello, We have received your claim. Could you please inform us why the vehicle could not be collected? Kind regards, Bianca DoYouSpain.com - Carjet.com - DoyouItaly.com Reclami 13 Jul 2026, 11:00 CEST

Good afternoon, let's start from the beginning. We booked a car, our flight was delayed, and upon arrival at the airport, we waited for a transfer for about an hour. We received no emails or calls from the company. I tried calling the company listed on the voucher, but they said the office was closed. So I took a taxi and went to the hotel. The next morning, I took another taxi and went to the CENTAURO RENT A CAR office, where I presented the voucher, but the employee told me my voucher was invalid. They also sent me to deal with CarJet, since they had nothing to do with it. I went to another company, where I ended up renting a car for more than I had planned.