indietro

Annullamento abbonamento

Chiuso Pubblico

Express CV

Apri un reclamo

Tipologia di problema:

Altro

Reclamo

C. C.

A: Express CV

14/02/2023

Buongiorno! Dopo essermi abbonato al sito Express CV al costo di 0.99 €, mi sono stati tolti 29.90€ il mese successivo. Sul sito non c'è modo di annullare l'abbonamento iniziato, chiedo quindi immediatamente l'annullamento e la sospensione degli addebiti sulla mia carta.

Messaggi (8)

Express CV

A: C. C.

14/02/2023

Dear Client,Thank you for contacting us.We understand that you no longer wish to benefit from using our services.Please proceed to download your cancellation form by clicking on this link .This form must be completed and returned to this email address.Please let us know if you have any further questions.Regards,Customer Service Team--s:expresscv.comHS:2155527383-428077On Tue, Feb 14, 2

C. C.

A: Express CV

14/02/2023

Grazie per avermi risposto! Non vedo nessun link su cui poter cliccare, &#232 possibile mandarmelo di nuovo? &#200 stato scritto cliccare sul link ma non lo vedo presente...

Express CV

A: C. C.

14/02/2023

Dear Client,Unfortunately, we need the form completed in order to process thecancellation request to our subscriptions. You can always write on this byhand and send us a photo to confirm via email.Regards,Your Customer Service Team.--s:expresscv.comHS:2155608892-428082On Tue, Feb 14, 2

C. C.

A: Express CV

14/02/2023

I understand that you have to fill in the form, but there is no link to open it! You wrote &#39click on the link&#39 but there is no link.

Express CV

A: C. C.

15/02/2023

Dear Client,*Unfortunately, we need the form completed in order to process thecancellation request to our subscriptions. You can always write on this byhand and send us a photo to confirm via email.*Regards,Your Customer Service Team.--s:expresscv.comHS:2155843106-428095On Tue, Feb 14, 2

C. C.

A: Express CV

15/02/2023

You keep repeating the same things! I understand that you have to fill in the form, but there is no link to download it. Can you please email me this form? This is the last time I will write to you, after which I will immediately file a complaint with the postal police. I write clearly and I do not like to be made fun of.Thank you.

Express CV

A: C. C.

15/02/2023

Dear Client,Thank you for contacting us.*We understand that you no longer wish to benefit from using our services.Please proceed to download your cancellation form by clicking on this link . **This form must be completed and returned to this email address. *Please let us know if you have any further questions.Regards,Customer Service Team--s:expresscv.comHS:2156576183-428134On Wed, Feb 15, 20

C. C.

A: Express CV

15/02/2023

I have sent the completed form to your email! Awaiting reply...


Hai bisogno di aiuto?

I nostri avvocati esperti in diritto del consumo sono a disposizione dei nostri soci per fornire un consiglio personalizzato

Chiama il nostro servizio

I nostri avvocati avvocati sono disponibili dal lunedì al venerdì, dalle 9:00 alle 12:30 e dalle 13:00 alle 17:00 (il venerdì fino alle 16:00).