Carta e credito bloccati

Salve, da metà del mese di febbraio la mia carta ricaricabile MuchBetter risulta bloccata e non fa utilizzare o prelevare il credito residuo €45,35

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Your request (1388973) has been received and is being reviewed by our support staff. We're currently experiencing a very high volume of incoming customer tickets and are working our way through each and every inquiry as soon as we can.If you prefer, you can also review our FAQs at support.muchbetter.comTo add additional comments, reply to this email. Thank you in advance, for your patience. --------------------------------Questa email è un servizio di MuchBetter.[RQ4XOO-V8DD5]