Climatizzatore Olimpia Splendid arrivato rotto e senza la garanzia originale non rimborsato

il 19 giugno mi è stato consegnato al piano da BRT il pacco del condizionatore Olimpia Splendid Unico evo 30 H P mod 02525 matr. 2177Q0270013 Comprato on Line da Megaclima ordine ARAHWPLQY , FATTURA N. 22247 DEL 09/06/25. il corriere non mi ha dato il tempo di aprire il pacco e verificare ma HO ACCETTATO CON RISERVA MERCE INTEGRA Quando ho aperto con L'INSTALLATORE IL PACCO abbiamo visto che L'APPARECCHIO ERA GRAVEMENTE DANNEGGIATO IN PIù PUNTI, COME RISULTA DALLE Foto allegate. Inoltre mancava il foglio della garanzia originale Olimpia splendid. Megaclima mi ha negato sia il rimborso sia la sostituzione! Chiedo a Megaclima la sostituzione o il risarcimento e segnalo al produttore questo comportamento gravemente scorretto lesivo del buon nome di Olimpia Splendid Altrimenti adirò le vie legali ANNA MARIA BOSCHETTI

-------- Messaggio originale --------Oggetto: Climatizzatore Olimpia Splendid arrivato rotto e senza la garanzia originale non rimborsatoData: 2025-07-18 11:45Mittente: reclami@altroconsumo.itDestinatario: amministrazione@megaclima.itLinks:------[1] . 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Buongiorno, Abbiamo richiesto al cliente di ricevere le foto da tutte le angolazioni della scatola, ma non le abbiamo mai ricevute. Purtroppo il cliente ha dichiarato, alla ricezione della merce, di aver ricevuto il materiale integro e non possiamo procedere con la sostituzione. Se invece la scatola era integra possiamo provare con il nostro fornitore.

Megaclima si conferma disonesta. perchè dichiara il falso, come mostrano le foto del climatizzatore inviate all'azienda e foto della ricevuta, dov'è scritto accettazione con riserva. Inoltre, non a caso, mancava la garanzia originale di Olimpia splendid. Qui non posso allegare le foto del pacco perchè superano la dimensione consentita

-------- Messaggio originale --------Oggetto: Nuovo messaggio da ANNA MARIA BData: 2025-07-21 15:30Mittente: reclami@altroconsumo.itDestinatario: amministrazione@megaclima.itLinks:------[1] 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Buongiorno, Ovviamente prima di dichiarare qualcosa abbiamo le prove a supportarci e le abbiamo già date in allegato.

Buongiorno, ho comprato online dalla ditta Megaclima un condizionatore Olimpia Splendid Unico EVO, ordine ARAHWPLQY , FATTURA N. 22247 DEL 09/06/25. è arrivato rotto e ho scoperto che mancava il foglio della garanzia. con la matricola dell'apparecchio. La ditta si è rifiutata di rimborsarmi o sostituire l'apparecchio Anna Maria Boschetti