[s:nvsrpq.stripocdn.email/content/guids/CABINET_e43ac477ce2a7081a15b4c73fc002fa5/images/wise_hero_blue_white_rgb3914x88795b3837.png] [s:secure.gravatar.com/avatar/c115c72c468c2cf8dc49e72fd2ba29f5?size=40anddefault=s%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.pngandr=g]Brianna (TransferWise)14 mar 2022, 09:08 CETDear Sir/Madam,Thank you for getting in touch.Unfortunately we are not able to proceed with the request, we cannot provide any information through third parties unless obligated to do so or open any links in email correspondence to see/reply on other platforms.We would need the customer to contact us directly through our contact page from their registered details, for us to receive the contact and proceed further to acknowledge and address their complaint. They can find our complaints procedure here How do I make a complaint?We can see the customer has contacted us directly and is in active correspondence with our Customer Support Team, who will assist them further with the query/complaint regarding their account.Warm Regards,BriannaThird Party Requests Team[s:secure.gravatar.com/avatar/301fccb34089ecfc98b2c4b31ae4c12f?size=40anddefault=s%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.pngandr=g]Ufficiolegale12 mar 2022, 11:50 CETHelp CentreNotification SettingsThis email was sent to you by TransferWise, trading as Wise. TransferWise LTD is a company registered in England and Wales with registered number 07209813. TransferWise is an Electronic Money Institution authorised by the Financial Conduct Authority with firm reference 900507. By using our services, you agree to our customer agreements. © TransferWise 2021. All rights reserved.Registered office: 56 Shoreditch High Street, London, E1 6JJ, United Kingdom[XZ356Z-X3DQ] (:altroconsumo.it/reclamarerivacy)Help CentreNotification SettingsThis email was sent to you by TransferWise, trading as Wise. TransferWise LTD is a company registered in England and Wales with registered number 07209813. TransferWise is an Electronic Money Institution authorised by the Financial Conduct Authority with firm reference 900507. By using our services, you agree to our customer agreements. © TransferWise 2021. All rights reserved.Registered office: 56 Shoreditch High Street, London, E1 6JJ, United Kingdom[XZ356Z-X3DQ]