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Help (DYI - DoYouItaly)
15 Sept 2026, 11:30 CEST
Good morning,
Could you please clarify how we can assist you?
Based on your complaint, we understand that you eventually collected the vehicle and are requesting compensation for approximately three hours of rental time that were not used due to a flight disruption.
As the vehicle was ultimately collected and the rental was completed, we are unable to process a claim for the unused rental time, as the delay was caused by the flight disruption and was not due to any fault or delay on the part of the rental company.
If we have misunderstood your request, please provide us with further details so that we can review your case accordingly.
Kind regards,
Bianca
DoYouSpain.com - Carjet.com - DoyouItaly.com
Reclami
11 Sept 2026, 22:15 CEST
