Costi occulti

Buongiorno , Ho prenotato tramite CarJet un'auto a noleggio per 2 giorni a Bratislava. Convinto di pagare 34,41€ e invece ne ho dovuti pagare 84,47€. L'auto è stata noleggiata per un weekend da venerdì a domenica. Non sono stati specificati costi occulti come 15€ di targhetta autostrada slovacca ( che non utilizzo) e 40€ per la consegna "fuori orario ufficio"... Ma noleggiando l'auto il weekend la consegna è sicuramente "fuori orario ufficio". Il personale CarWiz gentile prima fa pagare 800€di franchigia e poi ti dice che il tuo noleggio costa quasi il triplo di quanto avevi prenotato. Mi sono sentito imbrogliato e voglio richiedere il rimborso della differenza di 50€. Cordiali saluti

- Please type your reply above this line - Your request (6700605) has been updated. If you wish to add additional comments, please reply to this email. Help (CJT - CarJet) 3 Mar 2026, 10:29 CET Dear Maurizio, Thank you for contacting us. Could you please send us a copy of the signed rental agreement and the final invoice for your rental? Once we receive these documents, we will review the additional charges applied and provide you with a detailed clarification. Kind regards, Yana DoYouSpain.com - Carjet.com - DoyouItaly.com Reclami 28 Feb 2026, 08:45 CET

Good morning, as requested I am attaching the contract and invoice from Carwiz where I had to pay an additional €79.94 instead of the €29.94 agreed with Carjet at the time of rental. I specified at the agency that I would not use the highway, yet they still charged me for the motorway vignette. They delivered the car completely without fuel, forcing me to put in much more diesel than necessary. I request a refund of the €50 paid in excess of what was agreed. Sincerely, Maurizio Ortobelli

Good morning, I am attaching photos of the fuel both at the pickup of the car and at the delivery. Kind regards, Maurizio Ortobelli