We write to you on behalf of **Mr. Marco Fornasari De Silvi**, who is the injured party in the matter described below.
This letter constitutes a **formal notice and demand**.
We hereby require your **immediate compliance** with the following requests:
1. **Full and immediate refund** of the amount paid under **Invoice No. 7679**, issued by you on **January 5, 2026**.
2. **Immediate restoration** of Mr. Fornasari De Silvi’s account, which was **unjustifiably and unlawfully terminated**.
3. A **written and detailed explanation** concerning the shipment carried out pursuant to **Order No. 7679**, which was manifestly **unsuitable for the transport of live animals**.
In particular, **Shipment No. 13629615319965**, handled by **DPD courier**, was carried out in **clear violation of Council Regulation (EC) No. 1/2005** on the protection of animals during transport. The **timing, conditions, and methods of transport** employed directly resulted in the **death of the animals**, thereby causing serious and quantifiable damage to our client.
Please be advised that **failure to fully comply** with the above demands **without delay** will leave our client with no alternative but to **initiate immediate legal proceedings** against you, seeking full compensation for all damages suffered, as well as any additional remedies available under applicable law, including legal costs.
We therefore urge you to treat this matter with the utmost seriousness and to provide an **immediate and satisfactory resolution**.
Kind regards,
*On behalf of*
**Mr. Marco Fornasari De Silvi**
