FORMAL PRIVACY COMPLAINT & URGENT DATA BREACH NOTIFICATION Discord ID: 327554196247281666

Dear Data Protection Officer and Privacy Team, I am writing to formally submit a privacy complaint and an urgent security notification regarding a severe Account Takeover (ATO) and personal data breach affecting my 8-year-old Discord account. Please note the following critical details regarding the account: Discord ID: 327554196247281666 Original Username: BigClaudia Current Status: The account has been entirely hijacked. The unauthorized third party has altered my credentials, removed my associated phone number, invalidated all backup codes, and disabled or bypassed the Two-Factor Authentication (2FA) that was legitimately and originally active on my profile prior to the breach. Total Obstruction of Support: Despite the gravity of this data breach and identity theft, Discord has completely blocked my access to the support system. All attempts to reach out through standard channels or security emails (abuse@, etc.) have been met exclusively with automated bot responses that completely ignore the security incident and redirect to inaccessible web forms. Violation of Rights & Request: The complete lack of human intervention, combined with the permanent lockout from my account and personal data, constitutes a failure to protect user data and violates fundamental principles under applicable privacy laws (including GDPR). I formally request the intervention of the DPO/Privacy department to manually verify my identity, lock the compromised account, and restore ownership and restore it to the original email before of the breach. Please be advised that in the event of a continued refusal or lack of a substantive human response, this matter will be officially escalated to the competent Data Protection Authorities (Garante per la protezione dei dati personali) alongside the ongoing consumer protection proceedings. Sincerely, Claudia Grazioli

Hi Reclami, Thanks for contacting the Discord Team. This is to acknowledge that we have received your request: 68539723 and you should hear back from the team shortly. Best, The Discord Team Reclami 22 set 2026, 02::30 GMT-7

Hi Reclami, Thanks for contacting Discord’s Data Protection Officer. This is to acknowledge that we have received your request: 68539723 and you should hear back from the team shortly. Best, The Discord Team Reclami 22 set 2026, 02::30 GMT-7

Your request is 68539723 has been updated. To add additional comments, reply to this email. Clyde (Discord Support) 22 set 2026, 15::05 GMT-7 Hello, Thanks for reaching out. This channel is reserved for individuals who need clarification about our privacy policies or practices, beyond what it is available in our online resources. All other inquiries should be submitted via our online form, here. With that in mind, we wanted to send over some information to make sure your inquiry makes it to the right place: 1) If you are requesting to delete your account: You can learn how to delete your account here. 2) If you are writing in with questions about your data package: You can learn how to request a data package here, and learn about the delivery and contents of that package here. 3) If you are writing in to discuss about using Discord for business or education, we are flattered, and we assure you that we take user privacy seriously. However, these purposes aren't what we are built for, so we do not have the security certifications that typically come with this sort of use. You can learn more about privacy on Discord here. 4) If you are writing in with a question about Discord's policies, please review the resources below: - - Community Guidelines - Terms of Service 5) For more information about our data privacy practices and for details about your related rights (including the right to data access, deletion, restriction of processing and the right to object) please refer to the online resources at the link below: s:support.discord.com/hc/en-us/sections/115000344951--and-Policy /n/n6) If you are reporting a violation to our Terms of Service and Community Guidelines, we kindly request that you resubmit your report to our Trust Safety team through the Discord App. This ensures that our Trust Safety team has all the information necessary to investigate, and greatly speeds up how quickly we are able to process your report. For step-by-step instructions on how to report abusive behavior to Discord, please read through our Help Center article here: s:dis.gd/howtoreport./n/nIf you still have questions regarding Discord's policies after reviewing these resources, please respond and let us know what you would like clarification on. We appreciate your patience and understanding. Sincerely, Discord Team Reclami 22 set 2026, 02:30 GMT-7

i'd nicely ask you to stop to send automated messages since this is a serious DSA and GDPR violation since you copy and paste the same message toward a serious breach, i need an human support now, otherwise id go through legal matter

Hi Reclami, Thanks for contacting Discord’s Data Protection Officer. This is to acknowledge that we have received your request: 68553277 and you should hear back from the team shortly. Best, The Discord Team Reclami 22 set 2026, 16::15 GMT-7

Hi Reclami, Thanks for contacting the Discord Team. This is to acknowledge that we have received your request: 68553277 and you should hear back from the team shortly. Best, The Discord Team Reclami 22 set 2026, 16::15 GMT-7