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a. s.

A: ClubJumpy Ltd

20/01/2024

Subject: Refund Request and Unauthorized Subscription Cancellation Dear Convertible PDF, I am writing to address an issue I have encountered with your service. Since May 2023, I have noticed monthly charges of 29 euros on my account, despite having made an initial payment of only 50 cents. Upon thorough investigation, I have discovered that these charges are due to an alleged subscription that I never activated nor authorized. I want to emphasize that I have never given consent for such a service, and I therefore request a full refund of all unjustly charged amounts. I am willing to provide further details and documentation to support this request. I would like to explicitly state that I am requesting a refund for all unauthorized subscriptions. I look forward to a prompt response and resolution to this issue. Best regards, Andrea Sergi


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