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Immediate refund request and account deactivation

In lavorazione Pubblico

Perplexity

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Reclamo

L. B.

A: Perplexity

14/06/2026

Hello, On April 1, 2026, I received a $488 charge on my Revolut account without any prior notice and in a way that I consider highly unfair and misleading. I was entitled to one year of Perplexity Enterprise for free due to my participation in the Perplexity Fellowship program. After that one-year period, I had no intention of continuing with Perplexity Enterprise and believed that my subscription had been deactivated. Instead, I discovered a $488 charge resulting from an automatic renewal of the subscription that I did not knowingly authorize or intend to continue. I therefore request that you process an immediate full refund of the $488 to my Revolut account and the deactivation of my Enterprise Perplexity account. Thank you for your prompt attention to this matter. I look forward to your confirmation that the refund has been issued and the enterprise account deactivated. Luca Bonino


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