Gentile,
facciamo seguito alla Sua comunicazione in merito al rimborso relativo al reso dell’ordine effettuato in data 24/07/2025.
Come già anticipato nelle precedenti interlocuzioni, desideriamo informarLa che la pratica è attualmente in fase di ultimazione. Il ritardo è stato causato da problematiche interne di natura tecnica, per le quali ci scusiamo sinceramente.
Ci teniamo a rassicurarLa che stiamo facendo quanto necessario per completare la procedura nel più breve tempo possibile e contiamo di emettere il rimborso dovuto, pari a € 49,97, entro la fine della corrente settimana, tramite riaccredito sullo stesso metodo di pagamento utilizzato per l’acquisto.
Restiamo a Sua disposizione per qualsiasi ulteriore chiarimento e La ringraziamo per la pazienza e la comprensione dimostrate.
Cordiali Saluti,
Gaia
tel:+393385718486
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Il 20 settembre 2025 alle ore 08:00:19 UTC, Reclami reclami@altroconsumo.it ha scritto:
