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Help (CJT - CarJet)
30 Apr 2025, 10:00 CEST
Good morning,
Thank you for reaching out to us.
We have reviewed your booking, and as stated in the rental company's conditions, they only accept Visa or Mastercard credit cards. Since you presented an American Express card, it was not considered valid by the rental company for the deposit pre-authorization.
Please note that these conditions were clearly presented during the booking process online, as well as in the confirmation voucher.
Unfortunately, as no valid payment method was provided, we are unable to offer a refund.
We apologize for any inconvenience this may have caused.
Kind regards,
Bianca
DoYouSpain.com - Carjet.com - DoyouItaly.com
Reclami
29 Apr 2025, 12:01 CEST
This email is a service from CJT - CarJet.
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