n. 2 Camicie ed una borsa in materiali non corrispondenti alle comunicazioni informative

Buon giorno in data 21/09/2025 ho richiesto n. 2 camicie in materiale 100% cotone. MI sono arrivate due camicie in materiale 100% polyestere, scritto in etichetta (vedi allegato). ho richiesto inoltre una borsa il pelle di vitello e mi arrivata una borsa diversa dal modello scelto ed in materiale del tutoo sintetico Ho segnalato il problema chiesto subito per email l'indirizzo a cui inviare il reso, ma sino ad oggi non mi è arrivata risposta (vedi allegato).

Dear Customer： We are sorry that you are not satisfied with the product you received. Before providing you with a solution, we need to check all the items you have received to confirm is our the package, which will help us solve the problem as soon as possible. Please provide the relevant information as required below. Thank you in advance for your cooperation. 1. Clear pictures of all items received. 2. A clear photo of the shipping label to confirm if this is the parcel we sent. The above pictures will help us check the information of your order in the shortest time. Once we receive your reply, we will confirm with our relevant departments within 24 hours. In order to save your precious time, please provide the relevant information as much as possible. Looking forward to your reply and thank you again for your cooperation. Kindly reminder: Please do not return the item until we have authorized the return address in the email. In addition, the address on the package is not our return address. Please note that do not send the package to that address, otherwise we shall not be liable for any losses. Best regards, Customer Service Center Reclami reclami@altroconsumo.it 于 2025年11月22日 UTC 13:00:32 写道：

Buon giorno rispondo alla Vs. richiesta di informazioni: 1) invio in allegato foto nitide degli articoli ricevuti 2)foto chiare della etichietta di spedizione. Attendo Vs. Note. Grazie. Vittori Lorenzo