Ordine ricevuto ma parzialmente

Dear Seller, I am writing to formally report that order [novapads6812072026], received on [30-6-‘26], is incomplete. I received the inflatable mattress and the sheet, but the window shades/blinds included in the purchase are missing. I have already contacted you several times, at least five times, and I also submitted a complaint through the Shop contact form. Despite this, I have not received any meaningful response or solution. I am therefore requesting, within 7 days of receipt of this message, either: immediate shipment of the missing items at no additional cost, or a refund for the missing part of the order. If I do not receive a proper response within the deadline above, I will proceed with the available protection related to the payment method used for this purchase. Kind regards, [Luca Grandinetti] [luca.grandinetti70@gmail.com] [+393297787266]