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Buongiorno ho richiesto il servizio PDFG al costo di € 0,10 invece mi avete un ordine con il n. P697cc2bde4b0ec97d0907c3f al costo di € 49,90 che vi chiedo di restituire immediatamente. Diversamente ricorrerò alla vie legali per tutelare i miei interessi. Roma 02.02.2026 Roberto Alfieri

Dear Valued Customer Thank you for reaching out to us! You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年2月2日 UTC 15:01:38 写道：

Dear Sir or Madam, I hereby confirm that I have cancelled my subscription in order to prevent any further charges. Please note that I never agreed to any membership costing €49.90. The only amount I explicitly authorized was €0.10. The charge applied to my account is therefore unauthorized and unjustified. I formally request the immediate reimbursement of the full amount charged. Should this matter not be resolved promptly, I will be forced to pursue all appropriate legal remedies available to me. I trust this will not be necessary and that you will handle this issue without further delay. I await your prompt confirmation.

Dear Valued Customer Thank you for reaching out to us! You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年2月3日 UTC 15:02:53 写道：

Dear Valued User, Your current email address used for sending emails does not have any subscription information. Please manually cancel your subscription using the method below. If you have already canceled, you may ignore this email. To cancel your membership, please log in to our website, click on your profile icon in the top-right corner, and select “Membership Plan.” If you experience any issues during the cancellation process, don’t hesitate to reach out — we’re always here to help. Thank you for your continued support! Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年2月3日 UTC 15:02:53 写道：

Dear Sir or Madam, I am writing in relation to an unauthorized and deceptive charge applied to my payment method. Your service explicitly advertised a charge of €0.10, yet I was subsequently billed €49.90 without clear, informed, or explicit consent. This practice is misleading, unacceptable, and may constitute fraudulent commercial behavior under applicable consumer protection laws. I formally demand: The immediate and full refund of €49.90, and A formal complaint to the relevant consumer protection authorities, and This email serves as formal notice. I expect a prompt and satisfactory response. Failure to comply will leave me no alternative but to pursue all available legal remedies. Sincerely, Roberto Alfieri

Dear Valued User, Your current email address used for sending emails does not have any subscription information. Please manually cancel your subscription using the method below. If you have already canceled, you may ignore this email. To cancel your membership, please log in to our website, click on your profile icon in the top-right corner, and select “Membership Plan.” If you experience any issues during the cancellation process, don’t hesitate to reach out — we’re always here to help. Thank you for your continued support! Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年2月4日 UTC 12:32:07 写道：

therefore reiterate the following: On 31 January 2026, I purchased a PDF service, for which I was charged the amount of €49.90 instead of €0.10, as indicated by your company. With this letter, I formally put your company on notice to: – provide a human and personalized response to this complaint; – proceed with a refund of the amount of €49.90 within no later than 10 days from receipt of this notice. Should I fail to receive a response, I will be compelled to protect my rights by contacting the competent authorities and, if necessary, by taking legal action, without further notice. I remain awaiting a genuine, non-automated response. Yours faithfully, Roberto Alfieri Complaint dated 02.02.2026

Dear Valued Customer Thank you for reaching out to us! You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年2月7日 UTC 22:31:00 写道：