Parcco sbalato

Dear Glensko group eood On 22/10/2025 I purchased a cute neck massager with little hands from your online store, paying [€8] and €47 for shipping. I received the package on 29/10/2025 and when I opened it, I found that it was not the product I ordered. Specifically, instead of the product I chose, I received a product model. Therefore, I invite you to send me the product I purchased as soon as possible and, in any case, no later than 30 days from the date of order and at the same time collect the goods delivered incorrectly. Failing this, I reserve the right to terminate the contract and claim compensation for the damages suffered. I await your response within 15 days from the date of receipt of this letter, which will constitute formal notice for the purposes of and in accordance with art. 1219 cc Attachments: Order confirmation Payment receipt