Payment not due, repair under warranty

Your request（4761998）has been updated, please reply the email below.----------------------------------------------Maria Klein, Jan 10, 2023, 18::24 GMT+8Dear Sir or Madame,thank you for your message.Since you are not the ordering party for this repair case, we are unfortunately not allowed to provide you with any information.Your e-mail address does not match the e-mail address of the customer.As we are bound by EU data protection laws, we are only allowed to provide information to the clients of the repair cases.We kindly ask for your understanding and are always available for any questions.Viele Gra¼aŸe/Best Regards,Maria KleinCustomer ServiceDJI GmbHTel. Support:kostenfrei -(DE) 08009906990(AT) 0800005090(CH) 0800 550015oder+49 9771 906 990 (Mon-Fri 8:00AM - 5:00PM UTC+1)(Eng): +31 20 654 5202 9:00-17:00(GMT+1) Mon-FriOnline Chat: CHAT(Mon-Fri 8:00AM - 5:00PM UTC+1)Email: support.ge@dji.comWebsite: s:www.dji.com/de/supportYoutube: ClickSie erhalten in Ka¼rze eine Umfrage zur Kundenzufriedenheit fa¼r unseren Service. Wir freuen unsauf Ihre Vorschla¤ge und hoffen, dass Sie hilfreiche Ideen mit uns teilen.This email and any attachments are confidential. They maycontain privileged information and are intended for the named addressee(s) only. They must not be distributed without DJI GmbH ´s consent. If any Content of this e-mail is published (for example on forums) without our express permission in writing, then we will cease any further correspondence. If you are not the intended recipient, please notify us immediately and do not disclose, distribute, or retain this email or any part of it. Unless expressly stated, the opinions and/or views expressed in this email are those of the individual sender, and not of DJI GmbH. We believe but do not warrant that this e-mail and any attachments are virus free. You must therefore take full responsibility for virus checking. DJI reserves the right to monitor all emailcommunications through its network.----------------------------------------------Tiffany, Jan 4, 2023, 11:22 GMT+8Dear Customer,Thank you for contacting DJI Technical Support.Sorry that we did not reply to you promptly due to the large volume of e-mail inquiries recently. Rest assured that we are here to help you with your concern.Regarding your inquiry, we will forward your request to the designated department that deals with issues as such for further assistance. They will surely handle your concerns accordingly.Thank you for choosing DJI products.Best Regards,TiffanyDJI Technical SupportOnline Service: Click Here (Mon-Sun 00:00-24:00)Website: s:www.dji.com/support----------------------------------------------Ufficiolegale, Dec 30, 2022, 23:45 GMT+8This email and any attachments thereto may contain private, confidential, and privileged material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments thereto) by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto.此电子邮件及附件所包含内容具有机密性，且仅限于接收人使用。未经允许，禁止第三人阅读、复制或传播该电子邮件中的任何信息。如果您不属于以上电子邮件的目标接收者，请您立即通知发送人并删除原电子邮件及其相关的附件。--------------------------------This email is a service from DJI Support.[7GV7YR-D3988]  This email and any attachments thereto may contain private, confidential, and privileged material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments thereto) by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto.此电子邮件及附件所包含内容具有机密性，且仅限于接收人使用。未经允许，禁止第三人阅读、复制或传播该电子邮件中的任何信息。如果您不属于以上电子邮件的目标接收者，请您立即通知发送人并删除原电子邮件及其相关的附件。--------------------------------This email is a service from DJI Support.[7GV7YR-D3988]