Dear Valued Customer!
We just wanted to let you know that we are waiting for your response regarding ticket 2422791. Here's a kind reminder of what the ticket was about:
Matt (Customer Care)
5 Dec 2025, 23:12 EET
Dear Reclami,
We truly appreciate your patience while we reviewed your case.
After a careful review, we’d like to inform you that we were able to locate an account associated with the email addressann*********ne93@g***l.com
Could you kindly confirm whether this email indeed belongs to you? Once we receive the confirmation, we’ll proceed with your request accordingly.
Thank you for your cooperation. We look forward to your response!
Alex (Customer Care)
5 Dec 2025, 23:10 EET
Hello Customer! We are just letting you know that our team needs some time to check the information regarding your account to move further.
Please, allow us some time to locate your account and related data for the best experience with us, and we will reach out to you as soon as we can. In case of any additional questions, please feel free to reply to this email.
Best Regards,
Customer Care
Reclami
5 Dec 2025, 23:00 EET
