Problemi di riscossione soldi

Buongiorno, ho investito tramite la piattaforma bitrue. Dopo aver versato denaro, il mio saldo è risultato azzerato all’improvviso e non ho ricevuto risposte concrete dall’assistenza. Inoltre, mi sono state chieste ulteriori somme non previste, senza alcuna garanzia scritta né trasparenza sulle procedure. Dispongo di tutte le prove delle transazioni e delle conversazioni avute con i referenti. Chiedo tutela e supporto per il recupero dei miei fondi.

Your request ( 520770) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520770 Jose (Bitrue) Aug 25, 2025, 08::35 GMT+8 Dear Altroconsumo, Thank you for reaching out to us. Kindly wait for our further response; we will get back to you as soon as possible. If you have any additional information or updates regarding your issue in the meantime, please feel free to share them with us. Thank you for your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Reclami Aug 25, 2025, 08:32 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ This email is a service from Bitrue. Delivered by Zendesk [4GZ61J-19WKL]

Your request ( 520770) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520770 Jose (Bitrue) Aug 25, 2025, 08::38 GMT+8 Dear Altroconsumo, Thank you for your patience. We apologize to hear that you are having an unpleasant experience. In this case, we kindly ask you to provide the email address that Ms. Sonia Jelassi registered with on Bitrue, so we can review the account further. Thank you for your understanding. We are looking forward to hearing from you soon. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:35 GMT+8 Dear Altroconsumo, Thank you for reaching out to us. Kindly wait for our further response; we will get back to you as soon as possible. If you have any additional information or updates regarding your issue in the meantime, please feel free to share them with us. Thank you for your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Reclami Aug 25, 2025, 08:32 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ This email is a service from Bitrue. Delivered by Zendesk [4GZ61J-19WKL]

soniajelassi00@gmail.com

Your request ( 520772) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520772 Lily (Bitrue) Aug 25, 2025, 09::19 GMT+8 Dear Altroconsumo, Thank you for providing us with your registered email address. We have forwarded this information to our team for review and will incorporate it into your ongoing support case(Ticket 520770) To avoid any possible confusion or delays in processing your inquiry, we recommend that you continue to provide any further details in the original email thread for this case. We are working on your case and will update you shortly. Thank you for your patience and understanding. Best Regards, --------------------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate：BD@bitrue.com Reclami Aug 25, 2025, 09:16 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ This email is a service from Bitrue. Delivered by Zendesk [V27PWN-VEZ54]

L’investitore si è rifiutato di darmi l’e-mail con cui mi ha registrata, conto in cui ci sono i miei fondi e soldi guadagnati

Your request ( 520803) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520803 Rere (Bitrue) Aug 25, 2025, 16::31 GMT+8 Dear Altroconsumo, Thank you for providing us with your registered email address. We have forwarded this information to our team for review and will incorporate it into your ongoing support case(Ticket 520770) To avoid any possible confusion or delays in processing your inquiry, we recommend that you continue to provide any further details in the original email thread for this case. We are working on your case and will update you shortly. Thank you for your patience and understanding. Best Regards, --------------------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate：BD@bitrue.com Reclami Aug 25, 2025, 16:30 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌

Your request ( 520770) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520770 Jose (Bitrue) Aug 26, 2025, 00::07 GMT+8 Dear Altroconsumo, Thank you for reaching out to us and for sharing the details of your situation. We truly understand how concerning this must be for you. After carefully checking on our end, we were unable to locate any transactions linked to your Bitrue account. Based on the screenshots you provided, we regret to inform you that the individual you have been in contact with is not affiliated with Bitrue in any way. Please be very cautious, as it appears you may have been targeted by a scam. Bitrue does not work with brokers or third-party agents, and we never request additional payments from users outside of regular deposits made directly on our official platform. The only legitimate Bitrue website is s:www.bitrue.com, and the official application is listed under BITRUE in both the Play Store and App Store. Unfortunately, any activities conducted outside our official channels fall beyond Bitrue’s authority, and we sincerely apologize for the limitations of the assistance we can provide in this matter. For your protection, we strongly recommend reporting this incident to the appropriate legal authorities in your area and seeking further support to pursue recovery of your funds. We deeply regret the distress this situation has caused and appreciate your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:38 GMT+8 Dear Altroconsumo, Thank you for your patience. We apologize to hear that you are having an unpleasant experience. In this case, we kindly ask you to provide the email address that Ms. Sonia Jelassi registered with on Bitrue, so we can review the account further. Thank you for your understanding. We are looking forward to hearing from you soon. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:35 GMT+8 Dear Altroconsumo, Thank you for reaching out to us. Kindly wait for our further response; we will get back to you as soon as possible. If you have any additional information or updates regarding your issue in the meantime, please feel free to share them with us. Thank you for your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Reclami Aug 25, 2025, 08:32 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌

Your request ( 520770) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520770 Jose (Bitrue) Aug 27, 2025, 00::08 GMT+8 Dear Altroconsumo, Hope you are doing well! It’s been a while since we last heard from you. Rest assured that we will take note of this issue and the person you previously reported. Unfortunately, since this activity took place outside of our platform, Bitrue does not have the authority to stop those transactions or recover the funds. What we can do on our side is report the fraudulent website so that it may be taken down as quickly as possible. For your protection and to prevent further harm, we strongly recommend the following actions: Report the incident to local legal authorities or cybercrime units in your region. Share details of this individual with your crypto community, on platforms such as Twitter/X, or within the Bitrue Community on Telegram, to raise awareness and help protect others. We truly empathize with how distressing this experience must be, and we deeply regret the limitations of the assistance we can provide in this case. Please know that your safety and trust mean a great deal to us, and we will continue working to combat such fraudulent activities. We also hope that in the future, you can be more careful of scammers like this so that cases like this do not happen again in the future. You can make sure by asking us if you encounter something similar, so we can help verify it first. Once again, we deeply regret this incident. If you have any further inquiries that require our assistance, please let us know. You can also confirm if our assistance has been provided so that we can close this ticket. Thank you for your support, and have a nice day! Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 26, 2025, 00:07 GMT+8 Dear Altroconsumo, Thank you for reaching out to us and for sharing the details of your situation. We truly understand how concerning this must be for you. After carefully checking on our end, we were unable to locate any transactions linked to your Bitrue account. Based on the screenshots you provided, we regret to inform you that the individual you have been in contact with is not affiliated with Bitrue in any way. Please be very cautious, as it appears you may have been targeted by a scam. Bitrue does not work with brokers or third-party agents, and we never request additional payments from users outside of regular deposits made directly on our official platform. The only legitimate Bitrue website is s:www.bitrue.com, and the official application is listed under BITRUE in both the Play Store and App Store. Unfortunately, any activities conducted outside our official channels fall beyond Bitrue’s authority, and we sincerely apologize for the limitations of the assistance we can provide in this matter. For your protection, we strongly recommend reporting this incident to the appropriate legal authorities in your area and seeking further support to pursue recovery of your funds. We deeply regret the distress this situation has caused and appreciate your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:38 GMT+8 Dear Altroconsumo, Thank you for your patience. We apologize to hear that you are having an unpleasant experience. In this case, we kindly ask you to provide the email address that Ms. Sonia Jelassi registered with on Bitrue, so we can review the account further. Thank you for your understanding. We are looking forward to hearing from you soon. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:35 GMT+8 Dear Altroconsumo, Thank you for reaching out to us. Kindly wait for our further response; we will get back to you as soon as possible. If you have any additional information or updates regarding your issue in the meantime, please feel free to share them with us. Thank you for your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Reclami Aug 25, 2025, 08:32 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌

Your request ( 520770) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520770 Jose (Bitrue) Aug 28, 2025, 00::14 GMT+8 Dear Altroconsumo, We apologize if you didn't notice our prior email. We would like to inform you once again that we will take note of this issue and the person you previously reported Unfortunately, since this activity took place outside of our platform, Bitrue does not have the authority to stop those transactions or recover the funds. What we can do on our side is report the fraudulent website so that it may be taken down as quickly as possible. For your protection and to prevent further harm, we strongly recommend the following actions: Report the incident to local legal authorities or cybercrime units in your region. Share details of this individual with your crypto community, on platforms such as Twitter/X, or within the Bitrue Community on Telegram, to raise awareness and help protect others. We truly empathize with how distressing this experience must be, and we deeply regret the limitations of the assistance we can provide in this case. Please know that your safety and trust mean a great deal to us, and we will continue working to combat such fraudulent activities. We also hope that in the future, you can be more careful of scammers like this so that cases like this do not happen again in the future. You can make sure by asking us if you encounter something similar, so we can help verify it first. Once again, we deeply regret this incident. If you have any further inquiries that require our assistance, please let us know. You can also confirm if our assistance has been provided so that we can close this ticket. Thank you for your support, and have a nice day! Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 27, 2025, 00:08 GMT+8 Dear Altroconsumo, Hope you are doing well! It’s been a while since we last heard from you. Rest assured that we will take note of this issue and the person you previously reported. Unfortunately, since this activity took place outside of our platform, Bitrue does not have the authority to stop those transactions or recover the funds. What we can do on our side is report the fraudulent website so that it may be taken down as quickly as possible. For your protection and to prevent further harm, we strongly recommend the following actions: Report the incident to local legal authorities or cybercrime units in your region. Share details of this individual with your crypto community, on platforms such as Twitter/X, or within the Bitrue Community on Telegram, to raise awareness and help protect others. We truly empathize with how distressing this experience must be, and we deeply regret the limitations of the assistance we can provide in this case. Please know that your safety and trust mean a great deal to us, and we will continue working to combat such fraudulent activities. We also hope that in the future, you can be more careful of scammers like this so that cases like this do not happen again in the future. You can make sure by asking us if you encounter something similar, so we can help verify it first. Once again, we deeply regret this incident. If you have any further inquiries that require our assistance, please let us know. You can also confirm if our assistance has been provided so that we can close this ticket. Thank you for your support, and have a nice day! Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 26, 2025, 00:07 GMT+8 Dear Altroconsumo, Thank you for reaching out to us and for sharing the details of your situation. We truly understand how concerning this must be for you. After carefully checking on our end, we were unable to locate any transactions linked to your Bitrue account. Based on the screenshots you provided, we regret to inform you that the individual you have been in contact with is not affiliated with Bitrue in any way. Please be very cautious, as it appears you may have been targeted by a scam. Bitrue does not work with brokers or third-party agents, and we never request additional payments from users outside of regular deposits made directly on our official platform. The only legitimate Bitrue website is s:www.bitrue.com, and the official application is listed under BITRUE in both the Play Store and App Store. Unfortunately, any activities conducted outside our official channels fall beyond Bitrue’s authority, and we sincerely apologize for the limitations of the assistance we can provide in this matter. For your protection, we strongly recommend reporting this incident to the appropriate legal authorities in your area and seeking further support to pursue recovery of your funds. We deeply regret the distress this situation has caused and appreciate your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:38 GMT+8 Dear Altroconsumo, Thank you for your patience. We apologize to hear that you are having an unpleasant experience. In this case, we kindly ask you to provide the email address that Ms. Sonia Jelassi registered with on Bitrue, so we can review the account further. Thank you for your understanding. We are looking forward to hearing from you soon. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:35 GMT+8 Dear Altroconsumo, Thank you for reaching out to us. Kindly wait for our further response; we will get back to you as soon as possible. If you have any additional information or updates regarding your issue in the meantime, please feel free to share them with us. Thank you for your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Reclami Aug 25, 2025, 08:32 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌

Your request ( 520770) has been updated. To add additional comments, reply to this email or click the link below: s:support.bitrue.com/hc/requests/520770 Jose (Bitrue) Aug 29, 2025, 14::26 GMT+8 Dear Altroconsumo, Greetings from Bitrue! We have not received your reply since our last conversation. Therefore, we will take the liberty of closing this ticket for now. In case you missed our previous email, we would like to inform you once again that while we have noted the issue and the individual you reported, this activity occurred outside of our platform. Unfortunately, this means we do not have the authority to reverse those transactions or recover the funds. What we can do on our side is report the fraudulent website so that it may be taken down as quickly as possible. If you encounter any issues in the future or have any inquiries that require our assistance, please feel free to reply directly to this conversation. The ticket will be automatically reactivated, and we will be glad to assist you further. Thank you for your understanding and for bringing this matter to our attention. We truly value your trust and support, and we wish you a safe and pleasant day ahead. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 28, 2025, 00:14 GMT+8 Dear Altroconsumo, We apologize if you didn't notice our prior email. We would like to inform you once again that we will take note of this issue and the person you previously reported Unfortunately, since this activity took place outside of our platform, Bitrue does not have the authority to stop those transactions or recover the funds. What we can do on our side is report the fraudulent website so that it may be taken down as quickly as possible. For your protection and to prevent further harm, we strongly recommend the following actions: Report the incident to local legal authorities or cybercrime units in your region. Share details of this individual with your crypto community, on platforms such as Twitter/X, or within the Bitrue Community on Telegram, to raise awareness and help protect others. We truly empathize with how distressing this experience must be, and we deeply regret the limitations of the assistance we can provide in this case. Please know that your safety and trust mean a great deal to us, and we will continue working to combat such fraudulent activities. We also hope that in the future, you can be more careful of scammers like this so that cases like this do not happen again in the future. You can make sure by asking us if you encounter something similar, so we can help verify it first. Once again, we deeply regret this incident. If you have any further inquiries that require our assistance, please let us know. You can also confirm if our assistance has been provided so that we can close this ticket. Thank you for your support, and have a nice day! Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 27, 2025, 00:08 GMT+8 Dear Altroconsumo, Hope you are doing well! It’s been a while since we last heard from you. Rest assured that we will take note of this issue and the person you previously reported. Unfortunately, since this activity took place outside of our platform, Bitrue does not have the authority to stop those transactions or recover the funds. What we can do on our side is report the fraudulent website so that it may be taken down as quickly as possible. For your protection and to prevent further harm, we strongly recommend the following actions: Report the incident to local legal authorities or cybercrime units in your region. Share details of this individual with your crypto community, on platforms such as Twitter/X, or within the Bitrue Community on Telegram, to raise awareness and help protect others. We truly empathize with how distressing this experience must be, and we deeply regret the limitations of the assistance we can provide in this case. Please know that your safety and trust mean a great deal to us, and we will continue working to combat such fraudulent activities. We also hope that in the future, you can be more careful of scammers like this so that cases like this do not happen again in the future. You can make sure by asking us if you encounter something similar, so we can help verify it first. Once again, we deeply regret this incident. If you have any further inquiries that require our assistance, please let us know. You can also confirm if our assistance has been provided so that we can close this ticket. Thank you for your support, and have a nice day! Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 26, 2025, 00:07 GMT+8 Dear Altroconsumo, Thank you for reaching out to us and for sharing the details of your situation. We truly understand how concerning this must be for you. After carefully checking on our end, we were unable to locate any transactions linked to your Bitrue account. Based on the screenshots you provided, we regret to inform you that the individual you have been in contact with is not affiliated with Bitrue in any way. Please be very cautious, as it appears you may have been targeted by a scam. Bitrue does not work with brokers or third-party agents, and we never request additional payments from users outside of regular deposits made directly on our official platform. The only legitimate Bitrue website is s:www.bitrue.com, and the official application is listed under BITRUE in both the Play Store and App Store. Unfortunately, any activities conducted outside our official channels fall beyond Bitrue’s authority, and we sincerely apologize for the limitations of the assistance we can provide in this matter. For your protection, we strongly recommend reporting this incident to the appropriate legal authorities in your area and seeking further support to pursue recovery of your funds. We deeply regret the distress this situation has caused and appreciate your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:38 GMT+8 Dear Altroconsumo, Thank you for your patience. We apologize to hear that you are having an unpleasant experience. In this case, we kindly ask you to provide the email address that Ms. Sonia Jelassi registered with on Bitrue, so we can review the account further. Thank you for your understanding. We are looking forward to hearing from you soon. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Jose (Bitrue) Aug 25, 2025, 08:35 GMT+8 Dear Altroconsumo, Thank you for reaching out to us. Kindly wait for our further response; we will get back to you as soon as possible. If you have any additional information or updates regarding your issue in the meantime, please feel free to share them with us. Thank you for your understanding. Best Regards, ---------------------------------------------- www.Bitrue.com Twitter Telegram Referral Affiliate:BD@bitrue.com Reclami Aug 25, 2025, 08:32 GMT+8 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌