Prodotto non conforme

[1] HAI RICEVUTO UN RECLAMO DA FEDERICO G HAI RICEVUTO UN RECLAMO DA FEDERICO G FEDERICO G vi ha contattato tramite il portale Reclama Facile, un servizio della nostra associazione che ha lo scopo di favorire la comunicazione tra le parti per raggiungere una definizione amichevole della controversia. COSA FARE PER RISPONDERE DIRETTAMENTE AL VOSTRO CLIENTE? Per inviare un riscontro direttamente al Vostro cliente è sufficiente rispondere a questa email senza modificarla. In caso contrario assicuratevi di includere nella vostra risposta il seguente codice di riferimento: @@REF_ID@28c49c728dfa9c6ec8@REF_ID@@ Se risponderete al vostro cliente tramite altri canali il reclamo sul nostro portale resterà in sospeso, influenzando la valutazione presente sulla piattaforma del vostro servizio clienti. NOTA BENE: * Il reclamo è stato redatto e inviato in autonomia dal vostro cliente. Altroconsumo non è stato coinvolto per valutarne il merito. * L'utente ha scelto di pubblicare il suo reclamo che è quindi visibile nella Bacheca dei reclami sul nostro sito e può essere indicizzato dai motori di ricerca: anche la vostra risposta sarà resa pubblica nella medesima pagina per garantirvi il diritto di replica. Raccomandiamo di non includere nella risposta dati personali o altre informazioni che non desiderate divulgare. Eventuali allegati restano sempre privati. Hai domande sul servizio Reclama facile? [2] LA RICHIESTA DEL VOSTRO CLIENTE: NOME CLIENTE FEDERICO GRASSI NUMERO FATTURA 186907 PRATICA N. 11036687 TIPOLOGIA DI PROBLEMA Altro DESCRIZIONE Ho ordinato 2 geolocalizzatori gps ed invece mi sono arrivati due oggetti che non corrispondono assolutamente a ciò che ho ordinato, con peraltro funzioni completamente differenti. Chiedo la restituzione di ciò che ho pagato ( €53.99 + spedizione totale €66.00 ). Allegati * image.jpg [3] * image.jpg [4] trackingId: __START_HIP_IDENTIFIER__@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@__END_HIP_IDENTIFIER__ Cordiali saluti, Altroconsumo CONDIZIONI D'UTILIZZO [5] PRIVACY [6]Links: ------ [1] . s:u5842222.ct.sendgrid.net/ls/click?upn=u001.l-2FBBRzB-2Fx2UsEd7euRK-2FLRhrIwvs-2B82F8-2FX-2B2wprBYSFBPQ4b3HfbAX5lADv8yWsPxNT_v-2Fz-2BrIkBN7eHnCstrtEhyMr3ecYugo7mfMREqFiJy5jN6Axp4lBnsm6iWsj5otWTSGXrknlrKJl6lBharB-2BqV5hsiNcNM4BimH8HiF5D5ZiSdE8Xev-2Fod63o42htc58XwBbvAadru2DxtD4T546-2F-2BOckfagXwna5VwhKZ7JPHZTDE0YMkG1JGdYSODHPCWdHkFx5-2BDxHPfjLaxIO56Phl9AO4xI14A2haq0Pm0dfd0SIY6XbtHcfLPes4nRfgc-2F-2FHJ2eABRrT-2Bto7YHQZZKWKjAfrL0UCQzQUlNgSRW2xQ49lwuTzBO9LvbJFb5K2WBFEUmMqN95qNcy3lMVS-2BZaV6jvNjoSUhuhB3r1zwJFw6mAD3xrEP4DE6t94sUqipX11fbCylZXhOEAlA0kUjZ6Md5MgoOC3Wsj9EvqIn8132rAXQGtU5iE6OXJGTduD5rELIrslUO2ecW6kO7DVVOHMW7ZAvOhP0koDPMEWVMcOuB17LZAs-2F8HBirgqtcre8S47Oll0O0uhmgGnauIXYDN8qSazww4HVmxAjH-2B3D3VVOqvP3PHWnLO8XlhizURLvzgOtUPhMx-2BVsJ0VXJoYqAYwAilUSaIdDbuO-2BOVWhZI0EbB1MEwQe4F5vPfPoEofo-2BGO8dqWmWNthrB-2BrbTqaC7E7h77cmK-2BNIH3X6Hl0hxdYP4k3JqSAzTXyPnLz9VRXwuoWRjVkigcMf8xII5RpFXaEIfUO2mbmIvSWCpuFY8zdTH5-2ByiNn6abOQKwPtx1Af-2BDBZ5owEttgBUoeSWMtThr-2BRD73-2FDIqD079lfO1ZdZARiKLDjJP wPYXbv2gJB6WEMNpiXJVw62EtqyTwTSFNlqRSIec4Z5HtFhQEia-2BZCQuO68Jd0dnCLH0jAYeWZ01H4iP6LHckDT5rxI0uPpeW-2BgGBlkBN0SGNLjGqMvDR-2Bqc3CEVv-2BYqbCyUJUrdQQ4-2FMEYYoSVtkWz2nufcX9eiXqgHlv6solfXJ9QWq5wa6WvJoR9nyDpANL3s5JnIZimvLGaw-2BRfsPq-2FpRazViLgiAa0rYF7dU54d8XqZMf34akUTfQfTOaOBYvcQB0TFu3RAQd3vlkDYscQI-2BSCRo9ORJLF6qWpujSHpLATajDCyPV7K7JK4Grw6v7xyHUPp-2BUTh7jMJpVAFqpcDhSK9wHwPPQxk-2FxN3f71QVPJqtE5RE-3D [2] . s:u5842222.ct.sendgrid.net/ls/click?upn=u001.l-2FBBRzB-2Fx2UsEd7euRK-2FLRhrIwvs-2B82F8-2FX-2B2wprBYS-2FsoYxA14zYQ2BpADp5xFiyJA37szDYYC5S6tNC-2F2oVEL9PCJJNmJKjpRKB6s2Y-2BQ-3D_Tkk_v-2Fz-2BrIkBN7eHnCstrtEhyMr3ecYugo7mfMREqFiJy5jN6Axp4lBnsm6iWsj5otWTSGXrknlrKJl6lBharB-2BqV5hsiNcNM4BimH8HiF5D5ZiSdE8Xev-2Fod63o42htc58XwBbvAadru2DxtD4T546-2F-2BOckfagXwna5VwhKZ7JPHZTDE0YMkG1JGdYSODHPCWdHkFx5-2BDxHPfjLaxIO56Phl9AO4xI14A2haq0Pm0dfd0SIY6XbtHcfLPes4nRfgc-2F-2FHJ2eABRrT-2Bto7YHQZZKWKjAfrL0UCQzQUlNgSRW2xQ49lwuTzBO9LvbJFb5K2WBFEUmMqN95qNcy3lMVS-2BZaV6jvNjoSUhuhB3r1zwJFw6mAD3xrEP4DE6t94sUqipX11fbCylZXhOEAlA0kUjZ6Md5MgoOC3Wsj9EvqIn8132rAXQGtU5iE6OXJGTduD5rELIrslUO2ecW6kO7DVVOHMW7ZAvOhP0koDPMEWVMcOuB17LZAs-2F8HBirgqtcre8S47Oll0O0uhmgGnauIXYDN8qSazww4HVmxAjH-2B3D3VVOqvP3PHWnLO8XlhizURLvzgOtUPhMx-2BVsJ0VXJoYqAYwAilUSaIdDbuO-2BOVWhZI0EbB1MEwQe4F5vPfPoEofo-2BGO8dqWmWNthrB-2BrbTqaC7E7h77cmK-2BNIH3X6Hl0hxdYP4k3JqSAzTXyPnLz9VRXwuoWRjVkigcMf8xII5RpFXaEIfUO2mbmIvSWCpuFY8zdTH5-2ByiNn6abOQKwPtx1Af-2BDB Z5owEttgBUoeSWMtThr-2BRD73-2FDIqD079lfO1ZdZARiKLDjJPwPYXbv2gJB6WEMNpiXJVw62EtqyTwTSFNlqRSIec4Z5HtFhQEia-2BZCQuO68Jd0dnCLH0jAYeWZ01H4iP6LHckDT5rxI0uPpeW-2BgGBlkBN0SGNLjGqMvDR-2Bqc3CEVv-2BYqbCyUJUrdQQ4-2FMEYYoSVtkWz2nufcX9eiXqgHlv6solfXJ9QWq5wa6WvJoR9nyDpANL3s5JnIZimvLGaw-2BRfsPq-2FpRazViLguJOMM18-2F0lGvfNdTeCKG8rG4GhhFtwtbVHN-2BhXEvA8Q99axaE15RsmEtaL16qFWllM1lmL9lAK6elGiQek9ay4i3b5L-2Fb856YlGLKSpLRTi2PejLe3eLoHNQVUI71Jg8aatvu-2B1kagcoANJCuhSvVk-3D [3] . s:u5842222.ct.sendgrid.net/ls/click?upn=u001.l-2FBBRzB-2Fx2UsEd7euRK-2FLSS-2FVMTiL8jJ0wMMcaDBzPXxIWzBzdSC-2BtVGiKEIlCoqxrc1mgT4ZtC2zgnAE2BR3GUZjjKfvUJaFRZjYuUSOcNYsfmVATtXURjxgcArm6naSsel2VyHpVerNL5-2B63rORZ3UshGAXxg6eVUJdRdRcaBCQXXjALWvG96FQMtMULiuLtO-2FJ0pNlYauo6-2FE7V-2BHy8i-2BqtbwpQNfV53-2BsiQX1pV9A0vu0CMoBeDx5DZP5gfgQWMPDchlkcbU9M87a5bWBU1jnp9T1NZRvgcTEWnhzV-2B0UePttrZDTuT0zjmlBk5BTP02U4onaE8HaUwp5cM6DaWW4BM4nEvi05JCoHdRCLA-3DVata_v-2Fz-2BrIkBN7eHnCstrtEhyMr3ecYugo7mfMREqFiJy5jN6Axp4lBnsm6iWsj5otWTSGXrknlrKJl6lBharB-2BqV5hsiNcNM4BimH8HiF5D5ZiSdE8Xev-2Fod63o42htc58XwBbvAadru2DxtD4T546-2F-2BOckfagXwna5VwhKZ7JPHZTDE0YMkG1JGdYSODHPCWdHkFx5-2BDxHPfjLaxIO56Phl9AO4xI14A2haq0Pm0dfd0SIY6XbtHcfLPes4nRfgc-2F-2FHJ2eABRrT-2Bto7YHQZZKWKjAfrL0UCQzQUlNgSRW2xQ49lwuTzBO9LvbJFb5K2WBFEUmMqN95qNcy3lMVS-2BZaV6jvNjoSUhuhB3r1zwJFw6mAD3xrEP4DE6t94sUqipX11fbCylZXhOEAlA0kUjZ6Md5MgoOC3Wsj9EvqIn8132rAXQGtU5iE6OXJGTduD5rELIrslUO2ecW6kO7DVVOHMW7ZAvOhP0koDPMEWVMcOuB17LZAs-2F8HBirgqtcre8S47Oll0O0uhmgGna uIXYDN8qSazww4HVmxAjH-2B3D3VVOqvP3PHWnLO8XlhizURLvzgOtUPhMx-2BVsJ0VXJoYqAYwAilUSaIdDbuO-2BOVWhZI0EbB1MEwQe4F5vPfPoEofo-2BGO8dqWmWNthrB-2BrbTqaC7E7h77cmK-2BNIH3X6Hl0hxdYP4k3JqSAzTXyPnLz9VRXwuoWRjVkigcMf8xII5RpFXaEIfUO2mbmIvSWCpuFY8zdTH5-2ByiNn6abOQKwPtx1Af-2BDBZ5owEttgBUoeSWMtThr-2BRD73-2FDIqD079lfO1ZdZARiKLDjJPwPYXbv2gJB6WEMNpiXJVw62EtqyTwTSFNlqRSIec4Z5HtFhQEia-2BZCQuO68Jd0dnCLH0jAYeWZ01H4iP6LHckDT5rxI0uPpeW-2BgGBlkBN0SGNLjGqMvDR-2Bqc3CEVv-2BYqbCyUJUrdQQ4-2FMEYYoSVtkWz2nufcX9eiXqgHlv6solfXJ9QWq5wa6WvJoR9nyDpANL3s5JnIZimvLGaw-2BRfsPq-2FpRazViLgpPcaZQCo9hfp7G-2B1s0ns5kTlC6F2shzWB-2FL2cj7Br2kemz7A0P3Ri81BtCHFIknCSM2-2FdaTjKVr0UZt2CYWHVNTMuAhQUz9K-2FVKenya8YTUuOBMn3Lnc0v7vvFsrVlIa0Z5VriHBW-2BJX2Rqr1YmMOY-3D [4] . s:u5842222.ct.sendgrid.net/ls/click?upn=u001.l-2FBBRzB-2Fx2UsEd7euRK-2FLSS-2FVMTiL8jJ0wMMcaDBzPXxIWzBzdSC-2BtVGiKEIlCoqxrc1mgT4ZtC2zgnAE2BR3GUZjjKfvUJaFRZjYuUSOcNYsfmVATtXURjxgcArm6naSsel2VyHpVerNL5-2B63rORbiuOBRUCaEP76heQGX-2BfdMqhAS70VnTDPbYQGR4jEwZpk8yubnZTc5eeNgAszh0rgw4Ml8U2QUDEQEL42vTU8VK9mCXHa6mpunMIYIvqWKBIoZcm7HCILqRz89-2BkJ8rTwVuWLPsd1uGOzL-2FzBd5KwkysIutT3QtU4WSXIZ-2FrmemJyp40JryFvequjI3S7DyYXzjuPCCjjDMR-2FslYS-2FS-2FHc-3DAlEJ_v-2Fz-2BrIkBN7eHnCstrtEhyMr3ecYugo7mfMREqFiJy5jN6Axp4lBnsm6iWsj5otWTSGXrknlrKJl6lBharB-2BqV5hsiNcNM4BimH8HiF5D5ZiSdE8Xev-2Fod63o42htc58XwBbvAadru2DxtD4T546-2F-2BOckfagXwna5VwhKZ7JPHZTDE0YMkG1JGdYSODHPCWdHkFx5-2BDxHPfjLaxIO56Phl9AO4xI14A2haq0Pm0dfd0SIY6XbtHcfLPes4nRfgc-2F-2FHJ2eABRrT-2Bto7YHQZZKWKjAfrL0UCQzQUlNgSRW2xQ49lwuTzBO9LvbJFb5K2WBFEUmMqN95qNcy3lMVS-2BZaV6jvNjoSUhuhB3r1zwJFw6mAD3xrEP4DE6t94sUqipX11fbCylZXhOEAlA0kUjZ6Md5MgoOC3Wsj9EvqIn8132rAXQGtU5iE6OXJGTduD5rELIrslUO2ecW6kO7DVVOHMW7ZAvOhP0koDPMEWVMcOuB17LZAs-2F8HBirgqtcre8S47Oll0O0uhmgG nauIXYDN8qSazww4HVmxAjH-2B3D3VVOqvP3PHWnLO8XlhizURLvzgOtUPhMx-2BVsJ0VXJoYqAYwAilUSaIdDbuO-2BOVWhZI0EbB1MEwQe4F5vPfPoEofo-2BGO8dqWmWNthrB-2BrbTqaC7E7h77cmK-2BNIH3X6Hl0hxdYP4k3JqSAzTXyPnLz9VRXwuoWRjVkigcMf8xII5RpFXaEIfUO2mbmIvSWCpuFY8zdTH5-2ByiNn6abOQKwPtx1Af-2BDBZ5owEttgBUoeSWMtThr-2BRD73-2FDIqD079lfO1ZdZARiKLDjJPwPYXbv2gJB6WEMNpiXJVw62EtqyTwTSFNlqRSIec4Z5HtFhQEia-2BZCQuO68Jd0dnCLH0jAYeWZ01H4iP6LHckDT5rxI0uPpeW-2BgGBlkBN0SGNLjGqMvDR-2Bqc3CEVv-2BYqbCyUJUrdQQ4-2FMEYYoSVtkWz2nufcX9eiXqgHlv6solfXJ9QWq5wa6WvJoR9nyDpANL3s5JnIZimvLGaw-2BRfsPq-2FpRazViLgvj3NeNS7HkGAJTZTkqvXTAvIRiVVqmQlQfHnrD1WBviu1G5scxyy-2F0aKA7DKLADZlf8PIIM-2FLEOwppSeSQJDse7ZGajwGHWr15vDTp-2B1Je1djuWbUedK2q6vJWebm9ss5QcCB9eCZTGY6TTxg5qNp0-3D [5] . s:u5842222.ct.sendgrid.net/ls/click?upn=u001.l-2FBBRzB-2Fx2UsEd7euRK-2FLRhrIwvs-2B82F8-2FX-2B2wprBYTxQT8YL91fK9ySo19TsPOlAs2-2BUpPsPuGfk-2BZoUa0xDZ42pmAGpLqVRYHkVSRK2ZY-3DeCHB_v-2Fz-2BrIkBN7eHnCstrtEhyMr3ecYugo7mfMREqFiJy5jN6Axp4lBnsm6iWsj5otWTSGXrknlrKJl6lBharB-2BqV5hsiNcNM4BimH8HiF5D5ZiSdE8Xev-2Fod63o42htc58XwBbvAadru2DxtD4T546-2F-2BOckfagXwna5VwhKZ7JPHZTDE0YMkG1JGdYSODHPCWdHkFx5-2BDxHPfjLaxIO56Phl9AO4xI14A2haq0Pm0dfd0SIY6XbtHcfLPes4nRfgc-2F-2FHJ2eABRrT-2Bto7YHQZZKWKjAfrL0UCQzQUlNgSRW2xQ49lwuTzBO9LvbJFb5K2WBFEUmMqN95qNcy3lMVS-2BZaV6jvNjoSUhuhB3r1zwJFw6mAD3xrEP4DE6t94sUqipX11fbCylZXhOEAlA0kUjZ6Md5MgoOC3Wsj9EvqIn8132rAXQGtU5iE6OXJGTduD5rELIrslUO2ecW6kO7DVVOHMW7ZAvOhP0koDPMEWVMcOuB17LZAs-2F8HBirgqtcre8S47Oll0O0uhmgGnauIXYDN8qSazww4HVmxAjH-2B3D3VVOqvP3PHWnLO8XlhizURLvzgOtUPhMx-2BVsJ0VXJoYqAYwAilUSaIdDbuO-2BOVWhZI0EbB1MEwQe4F5vPfPoEofo-2BGO8dqWmWNthrB-2BrbTqaC7E7h77cmK-2BNIH3X6Hl0hxdYP4k3JqSAzTXyPnLz9VRXwuoWRjVkigcMf8xII5RpFXaEIfUO2mbmIvSWCpuFY8zdTH5-2ByiNn6abOQKwPtx1Af-2BDBZ5 owEttgBUoeSWMtThr-2BRD73-2FDIqD079lfO1ZdZARiKLDjJPwPYXbv2gJB6WEMNpiXJVw62EtqyTwTSFNlqRSIec4Z5HtFhQEia-2BZCQuO68Jd0dnCLH0jAYeWZ01H4iP6LHckDT5rxI0uPpeW-2BgGBlkBN0SGNLjGqMvDR-2Bqc3CEVv-2BYqbCyUJUrdQQ4-2FMEYYoSVtkWz2nufcX9eiXqgHlv6solfXJ9QWq5wa6WvJoR9nyDpANL3s5JnIZimvLGaw-2BRfsPq-2FpRazViLgvxjVAr27JH8Wbtm-2B3JkbEmhqLGiToKQ7bTLugWIpVkxnxY5kkoG4r7F2te-2B0KUSu1jnfvwHoajyEGyGiZqXvYC-2Fs18rjGTU-2BuOPK11hLHG1PcrsHIuUBRPw62oMpwLPJwDsmZ3IWmijRD9jqDIr3UE-3D [6] . s:u5842222.ct.sendgrid.net/ls/click?upn=u001.l-2FBBRzB-2Fx2UsEd7euRK-2FLRhrIwvs-2B82F8-2FX-2B2wprBYRK1FbGIXRS1DN8Y7-2FvHlF96-2BBvUGXJs0eqHIgazPwslg-3D-3DCkpy_v-2Fz-2BrIkBN7eHnCstrtEhyMr3ecYugo7mfMREqFiJy5jN6Axp4lBnsm6iWsj5otWTSGXrknlrKJl6lBharB-2BqV5hsiNcNM4BimH8HiF5D5ZiSdE8Xev-2Fod63o42htc58XwBbvAadru2DxtD4T546-2F-2BOckfagXwna5VwhKZ7JPHZTDE0YMkG1JGdYSODHPCWdHkFx5-2BDxHPfjLaxIO56Phl9AO4xI14A2haq0Pm0dfd0SIY6XbtHcfLPes4nRfgc-2F-2FHJ2eABRrT-2Bto7YHQZZKWKjAfrL0UCQzQUlNgSRW2xQ49lwuTzBO9LvbJFb5K2WBFEUmMqN95qNcy3lMVS-2BZaV6jvNjoSUhuhB3r1zwJFw6mAD3xrEP4DE6t94sUqipX11fbCylZXhOEAlA0kUjZ6Md5MgoOC3Wsj9EvqIn8132rAXQGtU5iE6OXJGTduD5rELIrslUO2ecW6kO7DVVOHMW7ZAvOhP0koDPMEWVMcOuB17LZAs-2F8HBirgqtcre8S47Oll0O0uhmgGnauIXYDN8qSazww4HVmxAjH-2B3D3VVOqvP3PHWnLO8XlhizURLvzgOtUPhMx-2BVsJ0VXJoYqAYwAilUSaIdDbuO-2BOVWhZI0EbB1MEwQe4F5vPfPoEofo-2BGO8dqWmWNthrB-2BrbTqaC7E7h77cmK-2BNIH3X6Hl0hxdYP4k3JqSAzTXyPnLz9VRXwuoWRjVkigcMf8xII5RpFXaEIfUO2mbmIvSWCpuFY8zdTH5-2ByiNn6abOQKwPtx1Af-2BDBZ5owEttgBUoeSWMtThr- 2BRD73-2FDIqD079lfO1ZdZARiKLDjJPwPYXbv2gJB6WEMNpiXJVw62EtqyTwTSFNlqRSIec4Z5HtFhQEia-2BZCQuO68Jd0dnCLH0jAYeWZ01H4iP6LHckDT5rxI0uPpeW-2BgGBlkBN0SGNLjGqMvDR-2Bqc3CEVv-2BYqbCyUJUrdQQ4-2FMEYYoSVtkWz2nufcX9eiXqgHlv6solfXJ9QWq5wa6WvJoR9nyDpANL3s5JnIZimvLGaw-2BRfsPq-2FpRazViLgn2pHujYdIAyAWOU4HX31KbxF7hCfaff7z9zEcppfuLO6cZv70V51VA-2FrZ1bggSp1DgKNGfITsftw-2BxFWnvjRvcDo6NXIv3wiTlFaYx5-2FBDkhdBbqWHMkQDdfT71coOkkcVNosnKbTw0n-2Fg3fB9-2Bp6w-3D -- RS Consulting