Good morning,
Thank you for your email.
Please be advised that we do not process refunds for vehicles that are returned with additional fuel.
Our policy is like for like. You were only obligated to fill it to the amount that you received it with.
Thank you for your understanding.
Kind regards,
Teruki
Green Motion International U-Save Customer Care Advisor
greenmotion.com Follow us on Linkedin
Aspen Farm, Sheep Lane, Woburn, MK17 9HD, United Kingdom
Important notice - before you commence with your hire please ensure you have thoroughly inspected your vehicle and you agree with its state of condition as shown on your rental agreement or vehicle condition report.
Please see our useful guide for inspecting your rental vehicle here.
Consider our environment. Please don't print this e-mail unless you really need to.
This email and any attachments are confidential and also may be privileged. If you are not the named recipient, or have otherwise received this communication in error, please notify the sender immediately, delete it from your inbox and do not disclose its contents to any other person, use it for any purpose or store or copy it in any medium without prior written permission from a director or authorised officer of Green Motion International.
Green Motion International are the license holders and operators of the Green Motion brand and franchised car and van rental system.
Il Sab, 21 Giu alle 10:57 AM , ICS ics@cs.greenmotion.com ha scritto:
Good morning,
Thank you for your email.
Please be advised that the vehicle required bio-cleaning upon its return. You may find attached pictures showing the state of the vehicle upon its return and the associated invoice.
Additionally, please note that we work on a like for like fuel policy. This means that the vehicle needs to be returned with the same level of fuel as pick up.
We are unable to refund for additional fuel left in the vehicle.
Kind regards,
Teruki
Green Motion International U-Save Customer Care Advisor
greenmotion.com Follow us on Linkedin
Aspen Farm, Sheep Lane, Woburn, MK17 9HD, United Kingdom
Important notice - before you commence with your hire please ensure you have thoroughly inspected your vehicle and you agree with its state of condition as shown on your rental agreement or vehicle condition report.
Please see our useful guide for inspecting your rental vehicle here.
Consider our environment. Please don't print this e-mail unless you really need to.
This email and any attachments are confidential and also may be privileged. If you are not the named recipient, or have otherwise received this communication in error, please notify the sender immediately, delete it from your inbox and do not disclose its contents to any other person, use it for any purpose or store or copy it in any medium without prior written permission from a director or authorised officer of Green Motion International.
Green Motion International are the license holders and operators of the Green Motion brand and franchised car and van rental system.
Il Mar, 17 Giu alle 8:31 AM , Reclami reclami@altroconsumo.it ha scritto:
709642:415436
