Dear Giuditta,Thanks for coming back to us.I've just checked the details, and it looks like we have already refunded your payment.It may take from 5 to 10 business days for the transaction to go through, so we appreciate your patience while your funds are being cleared.However, if you still haven't received the money back after 10 business days, please contact the PayPal support teamin order to find out what may have caused the issue.If you have any further questions, we will be happy to help!Kind regards,JulesOmo----------This communication is confidential and may be privileged or otherwise protected. If you receive it in error, please inform us and then delete it from your system. You should not copy it or disclose its contents to anyone.On July 11, 2024 at 12:45 :AM GMT+3 reclami@altroconsumo.it wrote: