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To whom it may concern, Thank your for contacting us with your request. Unfortunately, we could not find any registrations in our system under the details provided in your mail. In order to find the customer in the system and to give you explanations according to your request, please provide us the following data: - e-mail that was used or could have been used in order to register on the website; - the date and amount of the transaction; - the first six (6) and the last four (4) digits of your credit card. This email is a service from Smartsupportandhelpforyou. Delivered by Zendesk On March 3, 2026 at 4:45:48 PM UTC, Reclami reclami@altroconsumo.it wrote: