Hi! Thank you so much for reaching out to HousingAnywhere. This is an auto-reply to let you know.. We got your email and will get back to you as soon as possible! For general inquiries related to HousingAnywhere received Monday - Saturday 9am - 6pm CET (Central European Time), we aim to respond in less than 30 minutes. If you are a tenant requesting to cancel a confirmed booking, please go to your inbox and open the conversation with the landlord of the booking you want to cancel and click on the hyperlink "Modify or cancel booking". Please be advised that your cancellation request can only be reviewed when this form has been submitted. You will be provided with any updates to your request via email. Responses may take longer for enquiries received outside of business hours, but we promise that those will be our first priority when we return. Kind Regards, HousingAnywhere Customer Care Team On Tue, Apr 4 s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png