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Segnalazione mancata erogazione servizio – VisureItalia

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https://www.visureitalia.com/it/

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Tipologia di problema:

Ritardo

Reclamo

J. M.

A: https://www.visureitalia.com/it/

30/07/2025

Buongiorno, mi rivolgo ad Altroconsumo per segnalare un disservizio e richiedere assistenza in merito a un acquisto effettuato online sul sito VisureItalia.it. In data 08/05/2025, ho effettuato un ordine (codice ordine BSHZKKANS) per una visura, con consegna indicata entro 20 giorni lavorativi. A oggi, dopo oltre due mesi e mezzo, il servizio non è stato erogato, nonostante numerosi solleciti via email. Ho anche richiamato quanto previsto all’Art. 12.2 delle Condizioni di Vendita del fornitore, che prevede il rimborso integrale in caso di mancata erogazione nei tempi previsti. Nell’ultima comunicazione, ho concesso un ulteriore termine di 5 giorni per la consegna, ormai decorso, senza alcun riscontro. Chiedo pertanto il vostro intervento per tutelare i miei diritti di consumatore, anche attraverso l'avvio di una pratica formale. Allego copia della mia ultima comunicazione inviata al venditore e i dati dell’ordine. Resto a disposizione per ulteriori dettagli e ringrazio anticipatamente. Cordiali saluti, J.M.

Messaggi (1)

https://www.visureitalia.com/it/

A: J. M.

31/07/2025

-------- Messaggio originale --------Oggetto: ***SPAM*** Segnalazione mancata erogazione servizio – VisureItaliaData: 2025-07-30 17:45Mittente: reclami@altroconsumo.itDestinatario: info@visureitalia.comLinks:------[1] . 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