ABBONAMENTO AUTOMATICO NON AUTORIZZATO

Salve, il 4 febbraio ho effettuato una conversione di un file e ho pagato 2 euro per esso. Sette giorni dopo mi sono stati addebitati automaticamente 50 euro per un abbonamento mensile che non ho mai sottoscritto. Richiedo formalmente un rimborso di questi soldi. In caso contrario non esiterò a contattare i miei avvocati!

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 2827947. Here's a kind reminder of what the ticket was about: Benjamin (Customer Care) 15 Feb 2026, 13:55 EET Hello! Thank you for reaching out and for the information provided! I truly hope you’re doing well. Please know that I’m already in touch with the user about their request, and I’m working to resolve it as quickly as possible. We appreciate your cooperation and hope you have a wonderful day! Tom (Customer Care) 15 Feb 2026, 13:45 EET Hello Lahcen, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Lahcen 15 Feb 2026, 13:45 EET

Yesterday soneone let get start the refound for my money.