indietro

abbonamento ingannevole

In lavorazione Pubblico

Tipologia di problema:

Abbonamenti

Reclamo

M. L.

A: Pictoart

22/01/2026

Buongiorno, pochi giorni fa ho acquistato una fototessera su pictoart.net per 0,10€ . A distanza di 24 ore mi ritrovo addebitato 49,90€ non autorizzati. Assistenza non rintracciabile. Vorrei rimborso e chiarimenti

Messaggi (10)

Pictoart

A: M. L.

22/01/2026

Dear Valued Customer, Thank you for reaching out to us! Our records show that your trial subscription has already ended and has been successfully converted into a PRO subscription plan in accordance with the trial terms. You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年1月22日 UTC 14:16:44 写道:

M. L.

A: Pictoart

22/01/2026

I never wanted a pro subscription, nor one that cost 49.90, a figure never communicated otherwise I would be charged

Pictoart

A: M. L.

22/01/2026

Dear Valued Customer, Thank you for reaching out to us! Our records show that your trial subscription has already ended and has been successfully converted into a PRO subscription plan in accordance with the trial terms. You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年1月22日 UTC 15:00:49 写道:

Pictoart

A: M. L.

22/01/2026

Dear Valued User, Your current email address used for sending emails does not have any subscription information. Please manually cancel your subscription using the method below. If you have already canceled, you may ignore this email. To cancel your membership, please log in to our website, click on your profile icon in the top-right corner, and select “Membership Plan.” If you experience any issues during the cancellation process, don’t hesitate to reach out — we’re always here to help. Thank you for your continued support! Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年1月22日 UTC 15:00:49 写道:

M. L.

A: Pictoart

22/01/2026

I want my €49 back because I didn't sign up for a subscription but only for a sort of trial that cost €0.10 and had no warning of a further payment, in fact I cancelled it immediately.

Pictoart

A: M. L.

22/01/2026

Dear Valued Customer, Thank you for reaching out to us! Our records show that your trial subscription has already ended and has been successfully converted into a PRO subscription plan in accordance with the trial terms. You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年1月22日 UTC 20:01:24 写道:

Pictoart

A: M. L.

22/01/2026

Dear Valued User, Your current email address used for sending emails does not have any subscription information. Please manually cancel your subscription using the method below. If you have already canceled, you may ignore this email. To cancel your membership, please log in to our website, click on your profile icon in the top-right corner, and select “Membership Plan.” If you experience any issues during the cancellation process, don’t hesitate to reach out — we’re always here to help. Thank you for your continued support! Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年1月22日 UTC 20:01:24 写道:

M. L.

A: Pictoart

23/01/2026

I want my money back since I didn't sign up for any subscription but only for a trial with a charge of €0.10.

Pictoart

A: M. L.

23/01/2026

Dear Valued Customer, Thank you for reaching out to us! Our records show that your trial subscription has already ended and has been successfully converted into a PRO subscription plan in accordance with the trial terms. You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年1月23日 UTC 17:15:47 写道:

Pictoart

A: M. L.

23/01/2026

Dear Valued User, Your current email address used for sending emails does not have any subscription information. Please manually cancel your subscription using the method below. If you have already canceled, you may ignore this email. To cancel your membership, please log in to our website, click on your profile icon in the top-right corner, and select “Membership Plan.” If you experience any issues during the cancellation process, don’t hesitate to reach out — we’re always here to help. Thank you for your continued support! Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年1月23日 UTC 17:15:47 写道:

Richiesta di assistenza 28 gennaio 2026

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