abbonamento non richiesto

Spett. PDF GURU In data 12 FEBBRAIO 2026 ho usufruito di un vostro servizio per la gestione di un file pdf concordando un corrispettivo pari a € 0,99 debitamente versati tramite carta di debito. Successivamente, in data 18 febbraio 2026, 18 marzo 2026 e 13 aprile 2026 mi sono stati addebitati € 49,99 per un abbonamento non richiesto. Chiedo l'immediata sospensione dei prelievi e la restituzione delle somme a me prelevate senza mio consenso. In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, non esiterò ad adire le vie legali a tutela dei miei diritti.

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 3221262. Here's a kind reminder of what the ticket was about: Tom (Customer Care) 15 Apr 2026, 13:30 EEST Hello Lahcen, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Lahcen 15 Apr 2026, 13:30 EEST