indietro

Abbonamento non richiesto

In lavorazione Pubblico

Tipologia di problema:

Annullamento del servizio

Reclamo

A. S.

A: pdfleader

20/05/2026

Mi hanno fatto un abbonamento che non ho chiesto . Che mi costa 44,95 al mese. Voglio disdire ma non riesco neppure ad accedere al sito

Messaggi (10)

pdfleader

A: A. S.

21/05/2026

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 3482246. Here's a kind reminder of what the ticket was about: Tom (Customer Care) 20 May 2026, 10:16 EEST Hello Lahcen, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Lahcen 20 May 2026, 10:15 EEST

A. S.

A: pdfleader

16/08/2026

Thank you, about ticket 3482246: have another e-mail adress: angesellaange@gmail.com. Can you please check, and cancel my subscription (that I didn’t asl for)? Thanks Angelica Sella

A. S.

A: pdfleader

16/08/2026

I’m sorry, but I need to correct what I wrote a moment ago: my other email address is angelicasella@hotmail.com. Thank you!

pdfleader

A: A. S.

17/08/2026

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 3979695. Here's a kind reminder of what the ticket was about: Mary (Customer Care) 16 Aug 2026, 02:45 EEST Hello Lahcen, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Lahcen 16 Aug 2026, 02:45 EEST

A. S.

A: pdfleader

19/08/2026

I had, in fact, replied late to the message regarding ticket 3979695, stating that I have two email addresses: angesellaange@gmail.com and angelicasella@hotmail.com. Is there a pdfleader subscription linked to either of these?

A. S.

A: pdfleader

19/08/2026

I had, in fact, replied late to the message regarding ticket 3979695, stating that I have two email addresses: angesellaange@gmail.com and angelicasella@hotmail.com. Is there a pdfleader subscription linked to either of these?

pdfleader

A: A. S.

20/08/2026

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 3992060. Here's a kind reminder of what the ticket was about: Tom (Customer Care) 19 Aug 2026, 02:01 EEST Hello Lahcen, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Lahcen 19 Aug 2026, 02:00 EEST

A. S.

A: pdfleader

05/09/2026

Good morning, the first six digits of my card number are 51699401 and the last four are 1033. As my request dates back to May, I would like to ask for the subscription to be cancelled, at least from the date I last made a payment. Thank you and kind regards Angelica Sella

pdfleader

A: A. S.

06/09/2026

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 4066308. Here's a kind reminder of what the ticket was about: Tom (Customer Care) 5 Sept 2026, 11:31 EEST Hello Lahcen, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Lahcen 5 Sept 2026, 11:30 EEST

A. S.

A: pdfleader

06/09/2026

Good evening, I ask again. About my request 3992060, I asl for my subscription to be cancelled, at least from the date I last made a payment. My email adresses are: angesellaange@gmail.com angelicasella@hotmail.com angelicasella@fondazionesella.org Addictionally the first six numbers of the card I pay with, are 51699401 and the last four are 1033. My request to cancel the subscription dates back to May, I can’t wait any more! Angelica Sella


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