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Abbonamento senza autorizzazione

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Spiritual nebula limited

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Tipologia di problema:

Abbonamenti

Reclamo

V. P.

A: Spiritual nebula limited

18/08/2025

Spett. spiritual nebula limited In data 11 agosto ho effettuato un accesso al costo di 1 euro senza sottoscrivere nessun abbonamento! Oggi mi sono stati sottratti 39 euro per un abbonamento da me mai richiesto, lo conferma il fatto che non ho contratti o prove che lo dimostrano. In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, non esiterò ad adire le vie legali a tutela dei miei diritti.

Messaggi (9)

Spiritual nebula limited

A: V. P.

18/08/2025

- Please type your reply above this line - Celeste, Virtual Assistant (PayPal disputes) Aug 18, 2025, 21::30 GMT+3 Thank you for reaching out! I have checked the payment information associated with your email and am unable to find any approved payments. Are you contacting us from the email address you used to register your account? Please verify if you are using the correct email address, or provide additional information for further verification. Warmly, Nebula Team Reclami Aug 18, 2025, 21::30 GMT+3 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [VGM34E-KKJJL]

V. P.

A: Spiritual nebula limited

19/08/2025

Mi è stata accreditata la transazione su conta PayPal associata a quell’e-mail… ho aperto anche la contestazione su PayPal, contattandovi alla vostra e-mail..

Spiritual nebula limited

A: V. P.

19/08/2025

- Please type your reply above this line - Hello Reclami​, Your recent ticket is closed now. If you have any questions or additional information, please reply to this email. We are still here to help. Otherwise, please share your experience and thoughts about our customer service, clicking on the link below: How would you rate the support you received? Good, I'm satisfied Bad, I'm unsatisfied Also, you can see our responses below: Celeste, Virtual Assistant (PayPal disputes) Aug 19, 2025, 04::45 GMT+3 Thank you for reaching out! I have checked the payment information associated with your email and am unable to find any approved payments. Are you contacting us from the email address you used to register your account? Please verify if you are using the correct email address, or provide additional information for further verification. Warmly, Nebula Team Reclami Aug 19, 2025, 04::45 GMT+3 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [G1V43X-60LP3]

Spiritual nebula limited

A: V. P.

19/08/2025

- Please type your reply above this line - Celeste, Virtual Assistant (PayPal disputes) Aug 19, 2025, 04::45 GMT+3 Thank you for reaching out! I have checked the payment information associated with your email and am unable to find any approved payments. Are you contacting us from the email address you used to register your account? Please verify if you are using the correct email address, or provide additional information for further verification. Warmly, Nebula Team Reclami Aug 19, 2025, 04::45 GMT+3 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [G1V43X-60LP3]

Spiritual nebula limited

A: V. P.

21/08/2025

- Please type your reply above this line - Hello Reclami​, Your recent ticket is closed now. If you have any questions or additional information, please reply to this email. We are still here to help. Otherwise, please share your experience and thoughts about our customer service, clicking on the link below: How would you rate the support you received? Good, I'm satisfied Bad, I'm unsatisfied Also, you can see our responses below: Celeste, Virtual Assistant (PayPal disputes) Aug 18, 2025, 21::30 GMT+3 Thank you for reaching out! I have checked the payment information associated with your email and am unable to find any approved payments. Are you contacting us from the email address you used to register your account? Please verify if you are using the correct email address, or provide additional information for further verification. Warmly, Nebula Team Reclami Aug 18, 2025, 21::30 GMT+3 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [VGM34E-KKJJL]

V. P.

A: Spiritual nebula limited

21/08/2025

Buongiorno , vi ho contattato anche tramite e-mail.. l’indirizzo è valettap@gmail.com ed è associato al pagamento

Spiritual nebula limited

A: V. P.

21/08/2025

- Please type your reply above this line - Your request 1471235 has been updated. We are kindly asking you to provide additional information to help us to solve your request. You can see our request below: Celeste, Virtual Assistant (PayPal disputes) Aug 21, 2025, 05::15 GMT+3 Thank you for contacting Nebula Support Team! I can certainly help with your request. To proceed, could you please let me know two quick things: 1. What is the main reason you'd like to cancel? 2. Which platform did you use to subscribe (Web, iOS, or Android)? Your feedback is incredibly valuable to us. Feel supported and understood, Nebula Support Team Reclami Aug 21, 2025, 05::15 GMT+3 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [97GN2M-PPNKR]

Spiritual nebula limited

A: V. P.

21/08/2025

- Please type your reply above this line - Celeste, Virtual Assistant (PayPal disputes) Aug 21, 2025, 05::15 GMT+3 Thank you for contacting Nebula Support Team! I can certainly help with your request. To proceed, could you please let me know two quick things: 1. What is the main reason you'd like to cancel? 2. Which platform did you use to subscribe (Web, iOS, or Android)? Your feedback is incredibly valuable to us. Feel supported and understood, Nebula Support Team Reclami Aug 21, 2025, 05::15 GMT+3 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [97GN2M-PPNKR]

Spiritual nebula limited

A: V. P.

25/08/2025

- Please type your reply above this line - Dear Reclami, We have requested additional information from you 4 days ago and earlier, but unfortunately, with no luck. Now this ticket has Closed status. This means that you are not able to answer inside it. But you are always able to create a follow-up or new ticket to provide additional information requested. You can see our request below: Celeste, Virtual Assistant (PayPal disputes) Aug 21, 2025, 05::15 GMT+3 Thank you for contacting Nebula Support Team! I can certainly help with your request. To proceed, could you please let me know two quick things: 1. What is the main reason you'd like to cancel? 2. Which platform did you use to subscribe (Web, iOS, or Android)? Your feedback is incredibly valuable to us. Feel supported and understood, Nebula Support Team Reclami Aug 21, 2025, 05::15 GMT+3 ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [97GN2M-PPNKR]


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