indietro

Abituale comportamento Ryanair

Risolto Pubblico

Tipologia di problema:

Altro

Reclamo

L. V.

A: RYANAIR

21/08/2023

Volo cancellato ovviamente senza nessuna assistenza con la ragazza disabile,come sempre da parte Ryanair, pagamento di albergo Al fumo,Al suo dire hanno inviato 6 volte il bonifico di lo stesso volo cancellato,senza mai inviare il codice di transazione.tutto come sempre al livello di Ryanair!!! l'assistenza come pappagalli ripetono la stessa cosa passando uno ad altro e così via... tutto come nei migliori modi abituali di Ryanair!!!

Messaggi (3)

RYANAIR

A: L. V.

13/09/2023

Your request (39246489) has been updated. To add additional comments, reply to this email.----------------------------------------------Balazs K., 13 Sept 2023, 10:17 IST**CO IT: CPTIT01858844-33****Ryanair Ref: 39246489 -CE2KWP**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Ms Iryna Viter.Please be advised that a bank transfer has been made on 06/06/2023 to the provided bank account.As such, we would advise the customer to contact their bank about this query.We hope that this clarifies the situation, and we apologize for any inconvenience caused.Best regards,Balazs K.----------------------------------------------Ufficiolegale, 21 Aug 2023, 11:06 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[42GZ5G-9JXPW] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[42GZ5G-9JXPW]

L. V.

A: RYANAIR

14/09/2023

Gi&#224 ho sentito questo!il bonifico del 6.06,del 10.06 e addirittura il sollecito del 30.06.tutto assolutamente &quotnella norma secondo Ryanair!:prima parte il bonifico dopo un mese parte il sollecito del bonifico!&quot. tutto come siete abituati a fare!e come qualsiasi transazione,e chiss&#224 perch&#233 da voi &quotcos&#236 dire sono partiti tre!&quotuno bonifico di rimborso altri due come regalo??! immagino cos&#236?per controllare come gi&#224 ho chiesto serve il codice di transazione!!a richiesta di quale ho ricevuto solo silenzio!non esiste transazione con codice &quotRyanair&quot!ma ogni transazione ha il codice e ne avete fatto TRE!VERGOGNOSI!SIETE SOLO VERGOGNOSI!!e non avete vergogna di rubare!!!

RYANAIR

A: L. V.

15/09/2023

Your request (39246489) has been updated. To add additional comments, reply to this email.----------------------------------------------Balazs K., 15 Sept 2023, 13:43 IST**CO IT: CPTIT01858844-33****Ryanair Ref: 39246489 -CE2KWP**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Ms Iryna Viter.In our system the refund has been done. If on the passenger's side the amount was not received, they will need to contact the bank and verify with them, that the amount did not arrive.Best regards,Balazs K.----------------------------------------------Balazs K., 13 Sept 2023, 10:17 IST**CO IT: CPTIT01858844-33****Ryanair Ref: 39246489 -CE2KWP**Dear Sir/Madam,We refer to your recent correspondence, on behalf of Ms Iryna Viter.Please be advised that a bank transfer has been made on 06/06/2023 to the provided bank account.As such, we would advise the customer to contact their bank about this query.We hope that this clarifies the situation, and we apologize for any inconvenience caused.Best regards,Balazs K.----------------------------------------------Ufficiolegale, 21 Aug 2023, 11:06 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[42GZ5G-9JXPW] ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) ![](s:www.altroconsumo.it/~/media/aa08e4bbc7b641bca16054c1d9173084.png) E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[42GZ5G-9JXPW]


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