Dear Pictoart / ORANGE SUNSHINE LLC,
I hereby formally dispute the charge of €49.90 made on 13 February 2026 via PayPal
(*Transaction ID: 63B87949D16275703 – PAYPAL ORANGESUNSH OR).
The only transaction carried out on your website concerned a single photo resampling service priced at €0.10.
I never provided any valid or explicit consent to subscribe to any paid plan, membership, or recurring service.
The charge is therefore:
unauthorized and lacking explicit consent, in breach of Articles 49, 50 and 51 of the Italian Consumer Code (Legislative Decree 206/2005) implementing EU consumer law;
null and void as a payment for unsolicited services pursuant to Article 66-quinquies of the Consumer Code;
potentially constituting an unfair commercial practice under Articles 20–22 of the Consumer Code and Directive 2005/29/EC.
Accordingly, I hereby request the immediate and full refund of €49.90, using the original payment method, and written confirmation of the refund.
Please note that a formal dispute has already been opened with PayPal.
In the absence of a prompt resolution, I reserve all further rights and remedies available under EU and national consumer protection law.
Yours sincerely,
Luca Catalano
