ADDEBITO NON AUTORIZZATO

Buongiorno. In data 03.02.2026 ho richiesto il fotoritocco di una foto al prezzo di 0.10 euro che ho immediatamente pagato. Nessun messaggio e nessuna specifica diceva che il giorno dopo mi hanno fatto pagare 49.90 euro per un abbonamento al loro sito non richiesto.

Dear Valued Customer, Thank you for reaching out to us! Our records show that your trial subscription has already ended and has been successfully converted into a PRO subscription plan in accordance with the trial terms. You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年2月11日 UTC 11:16:35 写道：

At no point was it clearly stated that I was agreeing to an annual subscription. The information provided during the process did not specify that I was entering into a yearly contract. For this reason, I consider this practice misleading and unacceptable. I was charged for a full annual subscription that I neither intended to purchase nor knowingly authorized. I find this situation extremely unfair. I had to work an entire day to earn the amount that was taken for this subscription, which I do not need and did not knowingly agree to. I am therefore requesting a full refund of the amount charged. If I do not receive confirmation of a full reimbursement promptly, I will proceed by filing a formal dispute with my bank to recover my money. I expect this matter to be resolved quickly and professionally.

Dear Valued Customer, Thank you for reaching out to us! Our records show that your trial subscription has already ended and has been successfully converted into a PRO subscription plan in accordance with the trial terms. You can solve your problem in the following way: Cancel Subscription If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you. Click here to cancel your subscription. Best regards, Customer Service Team Reclami reclami@altroconsumo.it 于 2026年2月11日 UTC 20:46:06 写道：