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Dear valued customer,
Thank you for contacting us.
We are happy to help you with your issue. However, the email used to send this request is not the email registered for this booking.
For privacy and security purposes, please resend this request using the same email address connected to your booking/Agoda account.
For more information about our privacy practices, please see our Policy:s:www.agoda.com/info/agoda-privacy.
Alternatively, you may use our online self-service option (s:www.agoda.com/account/bookings.) for the following:
-Check your booking status
-Request to amend your booking
-Cancel your booking
- Resend your booking confirmation
- Submit special requests (subject to the property’s availability upon arrival)
-Request a receipt
You may also browse our FAQ for quick answers: s:www.agoda.com/info/contact.
Please feel free to contact us if you have additional questions.
If you need to speak with our customer service agents, you can use the following links: Bookings with only accommodation Accommodation Bookings that include flights Flights If you have an ongoing conversation with us, you can respond to the existing email thread to be redirected to an agent. If you have questions about your activities booking, you can still email us using the email address you registered with Agoda. Just put your booking ID in the subject line, like this: “ID 1234567890.” You'll be able to find this number in your booking confirmation. Get the app!
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