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Annullamento volo

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S. R.

A: RYANAIR

23/10/2023

Spett. RYANAIRIn data 7/10/23 ho prenotato per mio figlio ZANCHETTA Federico il volo n°FR2895 da PARIS (BEAUVAIS) a TURIN per il giorno 18/10/23 con la Vostra compagnia. In data 18/10/23 avete comunicato a mio figlio la cancellazione di tale volo per evacuazione dell'aeroporto per sospetto allarme bomba. Comprendo l'evento eccezionale ma non mi è stata proposta una soluzione altenativa. Considerata anche l'impossibilità di utlizzare la tratta ferroviaria interrotta per frana, il primo volo disponibile ad un prezzo accettabile l'ho trovato per venerdì 20/10/23 dovendo quindi prolungare la permanenza a Parigi a mie spese.Con la presente richiedo pertanto la corresponsione dell’indennizzo previsto ai sensi dell’art. 7, Reg. UE n.261/04, oltre al rimborso del costo del biglietto inutilizzato. Vi invito a corrispondermi quanto prima tale somma tramite riaccredito sul mezzo di pagamento utilizzato per la prenotazione. In mancanza di un riscontro entro 15 giorni dal ricevimento della presente, mi riservo di adire le vie legali a tutela dei miei diritti. In fede, Romussi Silvia Allegati: Copia biglietto aereo Copia della comunicazione di cancellazione

Messaggi (1)

RYANAIR

A: S. R.

18/12/2023

Your request (42052582) has been updated. To add additional comments, reply to this email.Maja (Ryanair) 27 nov 2023, 16::19 GMT Your Ref: CPTIT01902640-82Dear Sir/Madam,We refer to your correspondence on behalf of Ms. SILVIA ROMUSSI.On behalf of Ryanair we sincerely apologise for the cancellation of the flight FR 2895 from BVA to TRN on 18 October 2023, due to the unexpected closure of Beauvais airport due to a security threat.As this event was utside the control of Ryanair, we regret to inform you that no compensation under Reg261/04 is due in this case.In relation to extra expenses that were incurred due to this flight cancellation, we kindly ask you to provide us with relevant receipts, so that we may review them.We trust this has been of assistance.Kind regards,____________________________Maja K.Regulator Support SpecialistUfficiolegale 23 ott 2023, 22:54 GMT+1 EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [LPJY36-4R0GW]


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